December 2023 by Terry Wood
Update 22 Dec 2023 not much stock poor veg expensive no Gammon only good for clothes Aldi has it all and far better veg What's happening to ASDA
December 2023 by Steph
Asda is ok if you need anything,they have most things,but being a loyal customer for many years there prises have gone way out the roof. Hardly shop there now go to aldis or Lidl its far cheaper then Asda.
December 2023 by Laetitia Webb
Used to be my go to, great gluten free selection, homeware and good value groceries.The new tills are just not working? please keep more normal tills open, the queues are horrendous. I tried self service but the item weight kept coming up with error, assistance needed - only trouble, everyone needed assistance.On 2 occasions I have walked away and gone to Aldi. Life is too short, just let me pay for my shopping without such a long wait while my frozen items thaw in front of me. Not good enough.
November 2023 by Andrea Gurney
Absolute chaos, biggest queues I've seen in ages , ended up leaving without buying as wasn't willing to queue so long , did grab a cheeky mcds tho
October 2023 by Matthew Stanton
The store is nice clean and bright but the lottery and tobacco till staff are hit and miss. Some are alright others would rather finish their conversion before serving the customer. Last night I went in at 7.15pm and as I approached, the cashier replied can't you see its closed? As I replied with oh right the response was sorry followed by a eye roll. Some serious customer service training needs to happen for certain members of staff who clearly couldn't care less about how they come across. I find a more friendly vibe near the self service and scan and go checkouts so maybe it's a department thing? Store always provides good availability and has had new chillers installed which look nice.
October 2023 by Maggie Simmons
Really good selection of continental & ethnic foods at reasonable prices. Lots of clothing and homeward bargains to be had. Let down by predominance of self service checkouts. Big queues for small amount of manned checkouts. General lack of staff to help.
October 2023 by Daniel Hristov
I went to your store and used the self checkout machines. I was given back £10 change note but the note was damaged. When I requested that they change it, they told me that they can?t change money (which is a lie) and that I must spend the note elsewhere. Now ? the note is damaged and there is a chance it won?t be accepted elsewhere. I was also told by your staff that if I?m that concerned, that I should to go to a bank and change the note which is unacceptable in my opinion. I have a disability which causes unpredictable flares that can prevent me from going to the bank tomorrow when it?s open. I find the customer service appalling, and with zero consideration to disabled shoppers. They put me at a great disadvantage.I will gladly discuss compensation options
October 2023 by Alan Marsh
The Staff here are brilliant, nothing is too much bother. Sadly there are fewer these days, and the machines they replace them with lack their friendliness and personal service.
October 2023 by Jewel Iyke
It?s quite a big store. You?ll definitely get a variety of items both in groceries, appliances and or clothing. Self service check outs are available so is human assisted check outs. ASDA prices are also relatively reasonable.
September 2023 by Peter Jameson
The staff are always friendly and helpful. Many recognise me, smile and say, "Hello" and that makes me feel they care which is gratifying. Much of my grocery shopping is done at ASDA and I really like the fast self-scan checkouts which are ideal when I have just a few items.
September 2023 by victoria watts
Went to have a cake printed at the shops special printing service. Really disappointed as the staff behind the bakery were very moody and unwilling to help. Had my picture printed eventually, not only was it stuck on wonky (we were the only people in que so no need to rush) was full of air bubbles that disturbed the writing pattern. The machine had obviously run out of yellow, as the picture which was mainly of yellows and greens came out dull in colour and all red and blues only. Really disappointing as was for a special 25th birthday! Not even worth asking staff for help or refund
September 2023 by David Hipperson
With carrier bags obviously being high value items as have to be handed out abd scanned by staff, why not do what has been needed and get more staff on checkouts? It will cover all aspects of top level security of the bags. Of security keeps tightening like this next we will have mine fields and armed guards securing the biscuit isle
September 2023 by Daisy Beetle
Very RUDE! staff! Went to pick up parcel from service desk very long queue ask if someone could help out got a very rude reply! Will not shop at Asda ever again.
September 2023 by Arthur Alekna
Be aware when buying watermelons in asda , they are definitely not for humans to eat. I've bought today 7-9-2023 about 6pm , when I back home I've cutter and noticed that watermelon is slimy and stinks. There is no point to ask for refund because they don't care they just made them money and they are happy. AVOID AVOID AVOID!
August 2023 by Joshua R. M
ASDA is an okay place to shop, however the prices are too high where you're better off elsewhere. More than likely I won't be returning any time soon. In 2015, ASDA adopted the slogan, "Save Money. Live Better" from Walmart. Maybe they should rethink that.
