Two weeks ago today, I lost a personal item in store. I found a member of staff straight away, explained what had happened and he took my details. He said he would let me know either way if they found it. Four days later I phoned the store having heard nothing, I spoke to another staff member who went and asked. She... read full comment
December 2023
Visited Hall Road B&Q this afternoon, have to mention Richard, what a super helpful member of staff ( unlike the other 4 who stood chatting and watching us push loaded trolleys of plaster board) Richard even came to car park to help me load. Once again Thank u Richard ( customer service could learn a lot from him.)
October 2023
Really good customer service from Daniel in the lighting department today. Would highly recommended
We look forward to welcoming you to B&Q Norwich - Hall Road,your local DIY and home improvement store. Discover everything you need for your home and garden project. Book your kitchen and bathroom design appointment, browse the garden centre, or check out our in-store services including timber cutting, tool hire, and key cutting.