Have never had any issues here previously. However, I found today's visit far from standard you might expect from a leading UK bank...Saturday afternoon closing early seemed like an excuse for the remaining staff to 'look busy' for the last hour, while essentially doing nothing.There were up to 4 staff welcoming customers... read full comment
December 2023
My husband and I visited Barclays Red Lion st. Norwich to close anaccount and transfer the balance to an account in another bank.This was on 2nd December. To date this has not happened and wehave no idea where the money is. Head Office does not seem toanswer the telephone. We don't do online banking and the branch staff... read full comment
December 2023
Went to pay in cash today, to be told by the greeter (who always tries to shoo you towards the machines) thet you won't be to do that much longer. I asked the teller about this and they told nme that Barclays is becoming a digital only bank. ie NO customer service!Time to look for another provider that gives a damn about... read full comment