August 2023 by Anita R
Boots have closed two other local pharmacies, leaving this tiny outlet to cope with far too many customers. I feel so sorry for the staff, who are overworked to the absolute limit. As a customer, the result is appallingly bad service. I've had to wait for my medication for up to 8 days after my GP sent the prescription. On numerous occasions I've been told to come back in two days, then it's still not available as they've sent it off to be dispensed elsewhere. The shop is dirty and the shelves are empty. The tiny area behind the counter is always full of plastic crates. The same staff who used to be very kind and friendly, are now stressed and grumpy. Boots should be held to account.
August 2023 by Krissie Fox
Useless. Never anything in stock and empty shelves.
August 2023 by Nick Cliff
Amazing how very good staff can become demoralised and demotivated by poor management, used to reorder prescriptions, text when it was in, answer the phone, and smile, no more at this place.Shame on you Boots, and the tories that have destroyed you.
August 2023 by Sarah Pedley
Appallingly slow. Need to hire more staff
April 2023 by Simon Roberts
Prescription always late. Empty shelves and nobody will answer the phone. Too busy training student pharmacists to bother about serving customers.
December 2022 by jane wilson
Sat afternoon and the chemist is shut,can't get my prescription which is ready,what is going on,think you need more staff .
September 2022 by Michael Donald-Duckson
Poorly stocked shelves of basic everyday meds. Shelves dirty and floor grubby. Chemists by the very nature of the service should present a clean spotless image. Staff friendly and helpful but my meds are never ready when I call. Collect half a day later or shop for 15 mins. They are all probably experiencing supply issues but cleanliness just involves either hiring a cleaner or rolling up your sleeves
September 2022 by David THREEDY
Poorly stocked shelves of basic everyday meds. Shelves dirty and floor grubby. Chemists by the very nature of the service should present a clean spotless image. Staff friendly and helpful but my meds are never ready when I call. Collect half a day later or shop for 15 mins. They are all probably experiencing supply issues but cleanliness just involves either hiring a cleaner or rolling up your sleeves
May 2021 by Callum Browne
Everything under 1 roof
January 2021 by Catherine Gooch
The staff at Boots are very kind and efficient. My monthly prescription is always on time. They are doing a brilliant job !!!! Especially in these difficult times! ??
January 2021 by rory connolly
So Waitrose opens for the elderly and vulnerable to shop between 7 and 8am and Boots doesn't open till 9. Unbelievable.
January 2021 by Samantha
Small branch of Boots - part of Waitrose supermarket complex in Eaton - which is a village a few miles south of NorwichWaitrose has a large free car park, cafe and toilet facilitiesAlso a branch of Laura Ashley here
July 2018 by sue capps (Freedomlife)
Small chemist very small helpful
October 2017 by sue capps
Small chemist very small helpful
