July 2023 by James Scott
Lovely friendly and caring staff. Good selection of products.
June 2023 by Julie Dongray
Great as Boots always is, friendly helpful knowledgeable staff.
June 2023 by Marjorie Twells
Very helpful assistants. Would recommend to anyone.
June 2023 by Susannah Clarke
Friendly staff and items found with ease. Shelves easy to navigate and I was pleased I got everything I needed.
June 2023 by Ginger Rogers
It's not so good. it's so mixed up things everywhere, not to mention short of two things I wanted not great .It also looked quite scruffy (sorry).
June 2023 by Max
A nice Boots store with lots of pharmaceutical items.
May 2023 by Edna Mendoza
Good place to shop. Different type of products.
April 2023 by Gina Wainwright
Yesterday, very few staff working. The cosmetic stands were quite bare and what I needed was not on the display. This has happened before and the assistant has always been happy to check in the drawers underneath the display to see if the item I required was in the undisplayed stock. Not yesterday, the only assistant on the shop floor was most unhelpful and refused to look in the drawers. I asked if I could order what I needed and was told only if i knew the codes and to order from the tills. Yep, I know all the codes for all the cosmetics I use!!! Needless to say, I left empty handed. Sale lost Boots.
April 2023 by Andreas Magusin
The new pharmacy assistant Lewis is really good; and professional.
April 2023 by Google user
Not a massive shop compared to Riverside branch in city but good for essentials and impulse buys.\\nFlu vaccination Centre inside store. Well-laid out with wide aisles for social distancing. Dividers at pharmacy and checkout (no self-service checkouts). Queues moved quickly and pharmacy staff were friendly and helpful.
April 2023 by Valerie Ahern
Avoid the pharmacy, appalling service. My son is on a controlled drug for ADHD and each of the four months I have been to Boots Longwater they either never have the stock or fob me off with different excuses. They had the prescription on Monday, when I went to collect the medicines today was told they hadn't had time and staff to place the order. Was told by the pharmacist "it's not my problem" - very, very poor attitude. Reported to Customer Care Line and await a call from the store manager. Shocking and unprofessional service.
March 2023 by D B
Why on a Saturday is there hardly any staff? One poor lady doing her best on the till with at least 10 people in the queue. If you wanted any help finding a product or help with a fragrance, you have to join the big queue to then be told to wait and hopefully someone will be over to help. Really Boots? On a Saturday? I would have given 1 star but the lady on the till was friendly and polite and trying her absolute best. So credit to her.
March 2023 by Denise Buckenham
Very convenient for prescriptions & cosmetics. I also like a bit of aromatherapy ? with the new perfumes on trial, actually I don't bother going in as much unless I can do this. It pays Boots,as I always end up buying something. Beware of misleading offers ( read the labels carefully)
March 2023 by Robert Wilkinson
Like boots, been a bit short of stock lately for stuff I use but usually excellent ? staff always polite and kind
March 2023 by Henry Davis
DO NOT USE PHARMACY IF YOU VALUE YOUR HEALTH:Just been declined an emergency dispense for important medicine which I need a re supply of at short notice. They have the medicine in stock but declined to issue it to me. They told me to call 111 if I run out and have a medical emergency, but if I did that I would probably die in the 10 hours it would take an ambulance to reach me. Very unsympathetic staff and pharmacist. Clearly have zero regard for the health of their customers.Half the times I?ve been to collect medicine in the last few months they have been closed due to not even having a pharmacist in.Useless, inefficient and no care for customers. I will find somewhere else to take my business!
