January 2024 by john manners
very thorough, no rush,excellent service
January 2024 by Deborah Preston
Myself and my husband had eye tests today and what a pleasant experience it was! All the staff were so caring, kind and very professional, from the young lady that checked us in, the lady that did our pre eye test checks, Pritesh who is always so friendly and informative to Mohammed who signed us off. What an amazing team in this store, well done to you all ??
January 2024 by Ian Preston
Visited today for my eye test. As always the team in this branch are friendly and professional. From the girls that take you upstairs to start the tests, Pritesh for his friendly professionalism, to Mohammed at the end for his friendly service. Everyone is a credit to the branch.
January 2024 by jon wilson
A very professional assessment, carefully and skilfully overseen with excellent, targeted feedback. Time spent to make the information given very specific. Excellent
January 2024 by Anne Marshall
Thorough eye test, excellent help choosing new glasses, double checked eye measurements to ensure that they would be correct.
January 2024 by Richard Rampton
Personal care and attention; full explanations; time taken; professionalism; patience
January 2024 by jmazibrada
I have monthly plan with the Boots Opticians and have been a loyalclient for many years now. They are the kindest, friendliest and most professional team I have ever met. Special thanks to Pritesh Pandya for his patience, professionalism and all his hard work.
January 2024 by Joanne Jackson
All of the staff who looked after me through my tests, scans and the process of choosing a pair of glasses were warm, welcoming, reassuring and knowledgeable. I could not fault the service I received
January 2024 by Ryan Heaphy
Staff were all great. Mohamed couldn't do enough to help
January 2024 by Laura Crisan
Charly and her colleagues were amazing. I struggle with finding frames to fit my face and accept my huge prescription and I spent so much time trying the frames and then Charly checking on PC the compatibility with my prescription. It's a draining process, yet the whole team was supportive and done they're best to help me out finding 2 pairs of glasses. Thank you Charly, thank you team!
December 2023 by Matthew Wickham
I am so pleasantly surprised dealing with a nationwide chain I didn't expect the service to be as good as it was. The staff were fantastic from Charlie , the optician guy( forgot his namefrom Bradford a lovely guy) and the staff . They were brilliant like a family.
December 2023 by Jan Scott
Friendly, helpful staff, efficient - and quick considering they were extremely busy
December 2023 by Andy Evans
The service was prompt, thorough and politely delivered
December 2023 by James Daniels
All the team at castle street were friendly and professional.Pritesh, Mohammed and Scott . From my eye test to choosing glasses all looked after me perfectly and I felt they really had my interests at heart.
December 2023 by Paul Adams
The optician was very relaxing very reassuring and very helpful in many aspects boots itself have always been good even what I've done my flu jabs there or picked up prescription I have no problems with boots I think they are a perfect company and they always seem to have the nice staff on duty all the time and vary polite
