March 2024 by Linda ,the wonderful sounds of nature. Homer
I went in to pay for my petrol and the technology was not working properly, so had to wait while they sorted it , I was amazed when the lovely lady behind the counter offered me a free coffee for my patience! This was so very much appreciated, her kindness and her colleagues,,it made my Monday morning,
August 2023 by Doug Butler
As reviewed by others, stop here if you want rude customer service. Apparently questioning a fellow customers intelligence is now acceptable as customer service behind the till. I?ll be contacting head office
August 2023 by Steven Attew
Shut quite often one of the male staff has an attitude problem
February 2023 by Denise Felstead
With friends & they stopped to fill up
January 2023 by PETE MARLOW
M&S food there too!
December 2022 by Tony Owen
Good facilities and genuinely helpful staff....but...and here's the but... I don't know how many times you can go to this station and there's no fuel available, if it's no delivery from the tanker or software problems with the pumps so they don't work...or any number of reasons why not... its borderline ridiculous ar times. I'm not unrealistic as you can't have 100% reliability but I've never known a station without fuel so often.
December 2022 by David Darcy
Not sure who designed that forecourt but the pumps are too close together-you have to be tight against the pumps to allow another vehicle in beside you.Out of fuel more often than most garages
December 2022 by Jenny Willis
Always friendly and happy to help.Never ever had anything bad to report.Super little station.
October 2022 by donna pearce
Tanker filling up when wanted to get diesel, came back an hour later and tanker gone but cones still around pumps to stop people getting filled up!
July 2022 by Mark Waymouth
Customer service is awful, rude and unhelpful
July 2022 by R S
Shocking service - as previously reviewed - it can only be described as surly from the cafe staff. Rude and monosyllabic. Waited nearly 10 minutes at a till that was apparently closed (the sign was shoved off to the side and till said it was open on the LCD display) whilst the two staff serving the main tills ignored the fact I was there, until I was grunted at by the cafe staff who was obviously completely uninvested. First time I've been here and it will certainly be the last. I honestly cannot say the last time I had such a low level of service.
July 2022 by Keith Davey
Staff very friendly and interactive.Good coffee from Wild Bean.Excellent to have a M&S, excellent quality food and fantastic offers.24 hrs wonderful, always there for you when you desperately need a good coffee and nibbles.
July 2022 by Joshua Byrne
Today I was waiting at my pump for 5 mins before they switched it on had to ask them? not even as much as an apology. They seem to get overwhelmed as soon as it?s a little bit busy and let customer service standards, manners and basic training go out the window. would like to see how they would get on in London.Would just like to say that?s not all the staff have had some lovely interactions in this BP.
July 2022 by Dean Kett
Advertising as selling lpg when they don't! How many other people are visiting to fill up motorhomes etc to find out, was told it is the one a few miles up the road, which is also false!!! Useless.....
July 2022 by Jim Walker
Staff generally surly and unfriendly. Quite the opposite of what you'd expect from a M&S outlet!