November 2023 by Sarah Williamson
Lots of great products but didn't buy anything.
October 2023 by Luther Bottrill
Aweful treatment to a customer today. Virtually shouting at my partner and a college working there from a manager.
October 2023 by Fred Morris
Excellent shop with friendly and helpful staff.
September 2023 by Sarah Tier-Quick
We used the British Heart foundation to arrange a collection for our old sofa.The process was very easy (an online form!) and the prompt cal back to arrange the day was very efficient.The team that collected the sofa were very pleasant and accommodating, and removed it with ease. Thank you
April 2023 by Helen Starling
Large charity shop in city centre located on castle meadow selling and accepting donations of furniture and good quality electrical items. I had a couple of mains powered lamps that I recently donated they were happy to accept. They also took my CDS/DVDS, although they don?t sell them in that particular store they took them to pass over to another BHF store that does. The person who served me was friendly and polite.
April 2023 by Samantha
Large shop in Castle meadow, Norwich City centre, opposite Norwich CastleSells second hand furniture, electrical items for BHF charityAlways worth a look as stock changes dailyGood valueShop offers delivery too
August 2022 by Kieran Kempson
Amazing staff, amazing range and very busy store. 90% of prices are amazing and the odd few are OTT.
March 2022 by Francine Land
The one in Norwich castle meadow sells furniture, they have a great selection of items
November 2021 by JohnM-4636
Products may be great ... the cause is an excellent one ... but buying furniture there ... and returning with a van to collect the sideboard, bed, 33-piece suuite ... from a shop on a BUS LANE ? How did Norwich City Council allow that ... unless they profit from Bus Lane Offender fines !
October 2021 by Kheji
Do not rely on them to collect your furniture!! Cost me £100
December 2020 by David Key
Always set out well and can have some really good bargains in store, we purchased a upright armchair, it was clean tidy and comfortable it was also a very good price, its closed at this time due to lockdown which is a pity as I've seen another great bargain.
December 2020 by Mollie May
Great selection of furniture! Looking forward to it re-opening.
October 2020 by jame dungar
I would like to thank the staff for their helpful,professional attitude,even when changing my mind for a different sofa after purchase.
October 2020 by Marcus ?Mark? Potter
Current management is an appaling, based on past experience with the current store manager. I was called not "fit to work here", amongst other insults. I think this is hypocritical given that the current manager cannot control his own temper. I fail to see how he can properly manage the store. I am currently banned from entering the store, but I don't see any reason to ever come back here, let alone buy anything from it.
October 2020 by Max W
Spent over a week waiting for a furniture collection only to be refused because it was too large. I wouldn't have minded but I stressed to the lady who booked the collection it was a large item of furniture and she wasn't bothered. Neither was she interested in me giving her dimensions. A waste of my time and the driver's!