December 2023 by Becky Stevens
I have just been to Card factory and I couldn't be more bowled over by the AMAZING Customer service Naomi gave me. She was quick and efficient. Nothing was to much bother. She helped me pick out a balloon and table confetti for my husband birthday. I was on a time crunch so her ability to help with no problem and make it so quick was perfect. Card factory is good enough but the service made it an awesome shopping experience.
November 2023 by Safir Ahmad
Helping staff!!
December 2022 by Luke S
Great service every time I visit to get cards for any occasion!5* will continue to shop as I have done for many years!
December 2022 by Ginger Rogers
The member of staff I spoke to was the most miserable unapproachable person I've ever come across ,will not use this store again because of her attitude ,I honestly wonder how these ppl get jobs !!!Don't bother going here and no I wouldn't recommend this store .
December 2021 by Stuart Lawrence
Sensible prices with a wide selection for Christmas, but lacking for other celebrations such as birthdays and anniversaries at this time of year.
September 2021 by dpg lon
SO BAD JUST GO MARKS AND SPENCERS
July 2021 by Elite Ink
Not impressed, very rude staff!!!
December 2020 by Devon McInnes
AVOID THIS STORE! I went into this shop yesterday and they were not restricting numbers at all. There were shop assistants at the door welcoming people in despite the fact the shop was overcrowded. There was so many people that is was physically impossible to keep a 1 metre distance, let alone 2. They told me to go down the aisle full of people then it was so crowded that I couldn't move. I couldnt even turn around to leave. I was trapped surrounded by so many people that people were bashing into me, brushing me as they tried to move. As soon as a gap opened I rushed out of the store. How they think this is safe in non-covid times is stupid but it's even worse when there is pandemic on and we are trying to socially distance. Fair to say I have reported them to the authorities.
December 2020 by freya colk
I went in to the Norwich branch yesterday in the city and was extremely shocked. It was NOT Covid Safe. The shop was full ? and the queue went around the shop, blocking the Christmas card isle so it was difficult to look. ?????It was packed shoulder to shoulder. I would of rather queued outside, then to feel unsafe!This was the only shop yesterday were I felt uncomfortable and had to leave.Really disappointed in the management there! ?
October 2020 by Tippys Daddy
Great place to buy cards at great prices
October 2020 by andy simmonds
Always good value cards as low as 10p like any retailers could do with more staff
October 2020 by Jane Thompson
Great selection of card etc at a great price
July 2020 by David Key
Always busy, good cards at great prices
July 2020 by Jacqueline Skirrow
Lovely cards and great value
July 2020 by Charlie Hutchins
Wouldnt get my cards anywhere else