November 2017 by Helen Dingle
Terrible service. No idea when the laminate ordered over 3 weeks ago is going to turn up and staff refuse to tell us how we can cancel the order and return our money.
July 2017 by melvin seaman
Was given the wrong advice by the salesman who came to my home, the carpet fitters are cowboys, after sales service is non existent , good luck to anyone who chooses this shoddy firm! Ps one star is overrated!
March 2017 by Tanya Bradshaw
Supposed to have flooring fitted 22nd march only to be rung at 5.45 on the 21st to say flooring was not on the delivery lorry. So now got to wait god knows how long until its fitted. So hardly any furniture in my lounge as its been in the garage and no point lugging back indoors This is not the first problem my family has had my mum and dad had vinyl fitted really badly in their bathroom and it wasnt even the flooring they chose so it had to be ripped up and new flooring fitted. We are not happy
April 2016 by gary mayle
It has been a trial from the off. No one answers the phone. If they do the person whom is dealing with your order is not there or doesnt ring back. Customer service is poor.
March 2016 by Gemma Wright
Awful customer service. Booked day off work and waited in all day only to be told that the door bar that we needed wasn't in stock, so wouldn't be able to be fitted until at least a week, no one thought to tell us yesterday or even this morning so a complete day wasted, not impressed.
