December 2023 by Bob Cooper
As good as ever for kiddies shoes. They know how to look after growing little feet
November 2023 by Maureen Thorpe
Very helpful staff
October 2023 by Chris Titre
Nice clean. staff very helpful and polite sitting areas good atmosphere very happy overall.
September 2023 by Boyd Taylor
Excellent service for a very stressed customer!
July 2023 by Adrian AE
Fantastic customer service and Floss was brilliant helping find shoes for my 13 month old boy. Love the separate floor for kids so that the little ones can roam around safe. Will definitely be back to buy the next size of shoes.
May 2023 by Eric Richardson
Not the Clarks I remembered as a child. Our family would always buy kids shoes there because we liked the customer service the person centre approach of the staff. Now it feels like a cattle market. The young members of staff clearly need training in customer service. Efficiency seems to be a trade-off with quality customer service in this shop. Avoid it if you?re looking for a pleasant shopping experience in the city. Or if you?re in desperate need for some shoes for the kids, approach a more mature number of staff. I was so appalled today I simply walked out of the shop.
April 2023 by Eileen Flowerdew
Shop well laid out. Need more staff
April 2023 by Bran Willia
Nice shop that is located on a very busy street.
March 2023 by Oli
Took a long time but got there in the end. Thank you to the lady who was upstairs in the children's section, on her own in the middle of Friday trading. You held it well.
February 2023 by Heather Bougeard
Excellent customer service from Charlie in the Children?s section, Briggs St, Norwich, on 14th February 2023. Charlie showed patience and expertise in helping my daughter to find the best pair of school shoes. My daughter described Charlie as being, ?amazing, cool and good for children?.
December 2022 by Paula Tyrrell
Lovely happy & friendly staff, was a pleasure being in the store, merry Christmas
December 2022 by Lynne Razavi
Our experience in this Brigg Street, Norwich store was amazing. Retail assistant Tracy and Manager Donna were two of the most pleasant and helpful people my family and I have ever met. After seriously bad service in at least 4 other shops, they were truly a breath of fresh air. Thank you ladies we will only come to your store for our footwear in future.
December 2022 by Heather Finch
Nice shop.Very nice shoes.Managed to get a bargain pair half price in the sale.Lady who served me was very pleasant
November 2022 by James Alexander Laughlin
Friendly and helpful staff, but a poor range when it comes to more traditional formal shoes.I visited the store looking for a pair of black toecap Oxford shoes. I asked the member of staff who greeted me if they would be able to check my shoe size, which they were all too happy to do (especially useful as it transpired that I've been buying the wrong size shoes for the last however-many years...). They then talked me through the options in an extremely helpful and knowledgeable manner.Sadly my first choice wasn't available in the width that I required, and the second choice offered to me wasn't quite the right style.Either way, the service was of a high standard, and it was a shame that Clarks no longer produces the wide range of more traditional styles that one would expect from a shoemaker of their standing and heritage.
November 2022 by micheal cole
Very helpful and knowledgeable young lady served us, she gave us a few options and had what we wanted it stock
