Have had to contact the ombudsman over the dire service I have suffered over the years.Over £40000 taken from my bank account fraudulently over 3 months due in part to the banks negligence. £600 in my ex wifes account frozen for nearly 10 months with the reason given that she DARED to complain after the bank send her debit card and pin number to the wrong address. Your monies safer under your mattress or in a piggy bank than with this bunch of clowns
May 2018 by Kylie Better the devil you know
Lisa was very helpful and went out of her way to help. Deserves a pay rise.