July 2022 by edward pelster
As a customer, popped in thinking the sound on my phone was suspect. Ee staff very helpful. Checked phone, phoned me and confirmed phone okay,it was my hearing! Ear syringing was the answer. Thanks ? ee
July 2022 by Jim Mason
Very helpful staff, always will go that extra mile
July 2022 by Karen McCloy
Very kind and helpful. Successful trip.
July 2022 by eleftheritsa lokoo
Yaz was amazing,super quick, to the point, and offered me the best options suitable for my needs!! I had a great experience, thank you!
July 2022 by Ainsley Smith
The ee store is awful they don?t phone all they do is make promises and never keep them my phone was ok till they sent it to the repair and it?s comeback bent and destroyed. I can see me taking ee gentleman?s walk to court
June 2022 by Anne Pearce
Went in last Saurday to get a new phone (upgrade). Sorry that I don't recall the name of the guy who assisted me but he was extremely helpful - helped me make a good choice, transferred data for me etc. Have been with ee for a long time - always excellent service.
June 2022 by Luke Crockett
Don't go in there if you need a phone repair and you better hope it's not scratched once returned after being in "good condition no markings or dents" because quite abruptly they don't care and have extremely poor customer service. I've seen more reactions/emotions from a robot. Jack, the manager was useless and didn't appear to know the difference between a screenshot of a page and writing down some notes and wasn't very useful in the grand scheme of things. I would implore anyone who needs to go to an EE store to use the other store in Chapelfield. I would give this store a 0 if I had the option to do so.
May 2022 by F WJ (FlynnForTheWin)
I was served by Yaz at the gentleman's walk store in Norwich today. She was very professional, knowledgeable and gave me all round excellent customer service.
May 2022 by Scott Kettle
Brilliant! The staff were extremely knowledgeable and got me a plan which suited myneeds
December 2021 by Emily Double
Have just called and spoken to Lewis who?s gone out of his way to try and help. Fab service!
December 2021 by Ella Sheridan
We had the extremely helpful Yaz serving us who really went above and beyond to make our many requests and time in store as stress free as possible. Couldn't be happier with the service, Yaz was amazing!
June 2021 by Phil Lenton
All my questions were answered clearly and patiently. Nothing was too much trouble. As a result I got just the system I needed.
January 2021 by cath whitefield
I cannot fault the service I received at this store on a recent couple of visits. If there were more stars to award, they would get them. On both occasions I was served by Jake who delivered a perfect customer service experience. Truly appreciated. Total Legend.
December 2020 by Matthew Smith
Medium sized phone store in Norwich can be busy at times You can pick up a good bargain in the way of phone or contact Know what you want set a price stick to it dont buy an off the shelf plan taper one to your kneeds if you have a particular handset in mind ask them for it never be afraid to ask for exras like a decent case or extra screen protectors at the end of the day they want your business.
November 2020 by Michael Godwin
Really good service, with plenty of concise explanations of the products. Everyone is very polite and Covid safety measures were good. Excellent value for money