November 2023 by amanda marks
OK if you want to pop in for so etching quick. Nice and tidy. Staff are helpful
October 2023 by Sarah Osborne
Bad customer service won't be shopping here again
October 2023 by Pete Gordon
Good shop
June 2023 by Faiz Mukthar
Very apalling attitude from some staff. Very unfortunate experience and did jot expect from a business like H&M. The staff looking after changing room needs a good customer care training. Unexpected time of closing too. If you are closing early on a summer friday when the store is packed; what sought of customer satisfaction is being expected. Disappointing .
May 2023 by j m
Manager is incredibly rude, heard so many complains about her. She makes you feel so belittled and really talks down to you. As someone that works in customer service, I try be as polite as possible because I know what it?s like, but she was horrible when just returning one item. She shouldn?t work in a customer facing job at all.
April 2023 by sue peek
Wonderful shopping experience, lots of coordinating pieces which were reasonably priced and looked well made. Served by Abbie, a manager in the making. She was so lovely , helped me to open a store account using their app, patient and kind. Always thought of this store being for the youngsters but saw several ladies of my age in there. (in my 60s).
April 2023 by Ross Betts
Nice enough staff but changing rooms need a decent clean and hoover ?
April 2023 by Sam
Stock is always hit or miss in the men's section. Good value for the money though.
February 2023 by Karolina Wesley
I like the clothing from the store just think the management are appalling. I bought an item and had the tag left on so had to drive 20 miles in to get this removed to get ?oh sorry it?s human error?. I suggest you up skills your senior staff on how to deal with customer complaints
November 2022 by Ste
Tried a few h&m stores for the item I wanted for the Mrs and this was the only one with stock so all in all everything was good not a place I shop in myself hence the 4 and not 5 stars all in all can't fault the place
November 2022 by Maria J Castellon Perez
Excellent clothes all kind of prices and discount when you have an account
June 2022 by G
The clothes are good, but the manager has very poor customer service skills. I had an issue and when speaking to the manager she was immediately hostile, rude and aggressive. Lacking human decency, empathy etc. Not what you want from someone in customer service.The rest of the staff are really nice and helpful though.
June 2022 by Nicola Langham
Great choice of clothing. Good prices. Well spaced out store
July 2021 by Katie Seales
H&M has always been one of my favourites. The prices are reasonable, lots to choose from and great location.
July 2021 by Jamie Lee
Plenty stock, well layed out, plenty isle space.