September 2018 by Tom Oakley
Ok where do I start. Went to buy a jacket but the security tag left a hole. There were none In shop without one so they gave us free next day delivery. The next day came no arrival. Ten days later what do you know nothing not a kahoot. We were on hold for a total of 40minutes just to be put back on hold. Eventually they told us they didn't have the coat anymore. They didn't tell us this before meaning we didn't get are money back and now have to go to store. I would put no star if there was the option.
September 2018 by Patrick Boone
Good shop. Good variety of clothes and trainers to choose from. No problems here at all.
August 2018 by maria alexander
Went in to buy shorts for s friends son very helpful friendly staff gound just what I wanted at a reasonable price.
July 2018 by Amanda Ward
AWFUL, AWFUL, shopping experience - staff constantly watching & following your making you feel very uncomfortable. Teenage son wanted 2 pairs of Addidas trainers, found 1 pair but not 100% sure & the young shop assistant trying to act like a security guard would not allow us to keep hold of them whilst we looked at others & to compare them - We walked out & purchased 3 pairs from other shops...big loss for JD!!! Never have I experienced such bad customer service! There are better shops with better customer service skills in Norwich! Maybe JD need to hire trained security guards & train staff in customer service!!
March 2018 by Peter Jacques
Quite expensive went for my daughter I personally wouldn't go