January 2024 by prathmesh deore
Ordered food online from KFC's own website and the food never got delivered. The management didn't cared enough & was blunt to reply with a note that we will provide you with a refund after 20 calls at 9 o'clock late night. Pathetic service !
January 2024 by Andy R
I ordered two 6pc bucket meals and chose to collect as it's only a couple of minutes by car for me. The restaurant was clean and the person who served me was polite but the food was terrible. The chicken was overcooked and dry and it was extremely salty! I don't often get a takeaway and fancied a treat but I doubt very much I will use this KFC again.
January 2024 by simon martin
First time at this KFC restaurant, but was in the area and thought I would have some as it has been quite a while since last eating KFC.There is a decent sized carpark, and enough of a drive-through area for around 8-10 cars. The restaurant itself is not overly large, with seating for 8 people (2 tables of 4), the other half has two self-service menu screens and a waiting area. There are also 6-8 tills for cash/card payments.We didn't have to wait long for our order to be taken, and decided to go for the gravy double bucket meal. Had to wait for around 10 mins for the order to be processed, as the restaurant was already busy when we entered, but all the staff were working to clear the backlog.We received the food, and sat down to ' tuck-in'. The fries had a pleasant seasoning. We didn't think much of the ' popcorn chicken ', but the 'mini fillets' & original KFC pieces were tasty, not greasy and well cooked. We both wanted to try the gravy as it's something we've never really considered having with KFC. Unfortunately we both found the gravy thin and quite tasteless, and so never bothered with it.Would return as overall we were happy with everything we received.
January 2024 by Anthony Hills
10 chips with your meal for £7.50 what a joke. The service is so slow for fast food and wasn?t even busy. Concentrate on the customers instead chatting with other staff members and maybe give the customer their food before the customer before is ready and it won?t go cold sitting there on the warmer. The drinks god knows what I was given and had to get changed.
December 2023 by Mark Corbo
Shoddy. Chips Luke warm. Chicken small pieces in 3 pieces order. Greasy. No ice in unpleasant watery coke. No paper napkins or salt in drive through bag.
December 2023 by Taran Gladwell
Food is always great from any kfc. Having said that. The service at this particular kfc is absolutely terrible. Rude, uninterested, lazy people running it. I have personally on many occasions waited 30+ minutes at the drive through even on a click and collect with cars piled behind me.Seriously needs sorting out.
December 2023 by Ryan Jones
All of the staff should be sacked. For lack of care and attention to detail with the food. Unfortunately fast food is becoming very expensive now and with that you'd expect the quality of service and food would improve alongside that.
November 2023 by Christopher Luckham
Bun wasn't fresh, chicken bit dry and tough in the burger, the burger itself was cold compared to chips and cob, service was real slow for somewhere as busy as it was .Polite staff tho
November 2023 by Kevin Partridge
The staff are excellent, service was very quick,although the flavour of the new chips in my opinion is not the best ,bring back the thin crispy chips of a few years
November 2023 by Jan Beckett
Stood waiting at the order counter for 20mins as they were too busy serving the drive through. So went back to my car and drove through drive through. Got served by someone who very clearly has no experience serving. Eventually got my food ( 30 mins ) .....it was hot but no salt no serviettes no spoon to eat my side. Then about to bite into my zinger burger and there were hairs. Disgusting...this experience has put me of KFC for life . If I had time I would go back in there and bloody show them what they served me . DO NOT GO TO THIS KFC
November 2023 by Michael Mortimer
By far the worst KFC in the country. I feel that 1 star is far too higher rating. It doesn't matter if you order through the drive through (after waiting half an hour) or order it through the deliver apps, there will always be something missing from your order and the quality of what you do get is awful. I would rather get my food from a different branch miles away than face the disappointment every time by going to the Salhouse Road branch. Please avoid at all costs!!!
November 2023 by Glenn Muttirt
Last 3 times I?ve been my order has been wrong.Ordered an 8 mini fillet boneless box and BBQ bites. Check again today and had missing the BBQ bites. Went in and they handed me these. Check again when home and was missing the popcorn chicken?.how did I miss this! The fact this has happened 3 times in a row is not great. Also had to wait 20 minutes for food and only 2 people infront of me in the drive through.l, anlso Only two people inside.Seems to priorities deliveries over people who are there.
November 2023 by Mark Crane
Stood there long time , paid no attention to me , in the end had to ask to be served, almost gave up , other Customers were frustrated too. Makes a mockery of fast food , thankfully food was
October 2023 by Andrew Metcalfe
The place was empty only a few people here. This kfc was dirty tho.The sides dusty and toilet room smelt and dirty too, items on the floor not clean. Just. See
August 2023 by Shaun Lemmon
Second time I?ve ordered on the app
And second time no food has been delivered
£50 order placed 9:45 and at 10:30 I phoned to be told they have no drivers and can?t make the food
Worst part about it is that no one calls to tell you so there me waiting for food that I?m not going to get
Think I?ll stick to local takeaways for now on this place won?t be there for much longer if it continues to mess things up so often
Went to the drive thru a few weeks ago and waited 25 mins just to be served
This is the worst KFC I?ve ever used
Constantly mess it up
