January 2024 by Jude Shenton
Worst KFC wrap ever! Barely no salad just a flabby wrap, small nugget of chicken, sauce and a single wilted lettuce leaf the size of a fingernail. Do better ladies and gents.
January 2024 by James Marley
Ordered a boneless feast on Uber eats and they somehow managed to forget the fries. How do you forget fries? You work at KFC. Got half a meal now! Not
December 2023 by Ajesh Raj
Pros:1. Order was delivered within fair time.2. Plenty of space to sit and eat.3. Better deals and the food was good.Cons:1. My order was missing few items and we have to ask the team for it.2. No cleanliness. Food leftovers on the floor as well as on the table.3. The bins were full and there was no place to empty your tray.4. The front team members were having a bit of verbal fight among themselves which was quite disturbing.5. Parking has limited space and we have to wait to get a space. (May be due to the fact that I visited during rush hour)
December 2023 by Rose Woodbridge
The service at this KFC was brilliant, I walked in with a baby, ordered my food, they told me to sit down and they brought everything I needed to me! Such lovely staff!The food was good too! The fries are so much better now!Kid-friendliness: They have child meals available.
December 2023 by Keith Emes-Ellis
If I could give less than 1 star I would. I remember why I never come here anymore. Stood waiting over 20mins for order in an empty store, 5 staff members stood on front counter doing nothing, 2 of which were on phones, when the food did eventually come it was swimming in grease, had to construct my burger myself as it looked to have been thrown in the box, and chips were cold. Absolutely awful experience, will not be wasting my money here again.
December 2023 by Roseanna Earl
Spent £35 online for drive thru order as a treat. Got home to find part of the order missing after being told "it's all there". Chicken pieces were also so small it could have been pigeon!. Chips cold. Gutted I wasted my money. Kids still hungry. Called the restaurant 4 times but no answer.
December 2023 by Steve Goldsmith
Everytime we go there aways something wrong with order. I ordered two 10 piece chicken bucket one had 6 in it and the other had 8 took back to counter and they looked at me like I've eaten the 6 missing pieces ? chips just thrown in the bag and small portions. Ordered on app still waited 20 mins in waiting area for food to come out for it to be wrong again.Chicken and gravey was good but always hassle ? just make sure you check order and I did this time because aways wrong
December 2023 by pompompurin
id go so far as to say it's actually disgusting in there, from the moment you step foot inside your shoes are covered in food from the floor which looks like it hasn't been cleaned in years. it took about 40 minutes for our food to be finished which is insane when you think about the fact kfc is a FAST food restaurant, the people working extremely prioritized the people in the drive thru and just eat orders and left everybody who ordered inside for about the same time as us, 40-60 minutes. toilets made me feel physically ill, there's only two cubicles and one simply didn't work- floor looked flooded and i could've cried at the smell icl? there's is a point where i understand it's not employees faults, but i didn't even see anybody out TRYING to clean, there were no clean tables despite there not being a lot of people in there. ill mention again the piles of food on the floor because what the hell
December 2023 by Antony Little
Poor service. Today was my last and final visit to this branch. It took almost 1 hour to receive food and they didn?t have some of the items available even though I?d ordered these. Lots of people have had the same problem. In addition, the order was wrong (missing items). Food quality isn?t that good either. I?m not going to visit this place again?
December 2023 by Ollie pranks Mum
First time in over 20 years and will never go back to kfc.This particular restaurant is filthy and the toilets were disgusting.How to kfc put there name to this place.The food was tasteless and had run out of on bone chicken nearly an hour before close, they still watched countless people order on the pre pay machines 3 metres away only to refund them when they didn?t have what they ordered . Dirty trick to sell all remaining items.
December 2023 by Aaron
I would give five stars but whoever designed their drive thru must have driven a mini. Such a tight angle out you kerb your car. You can see the kerb is black from
November 2023 by Michael
Went to kfc today. The girl who served me was excellent . I was in kfc Longwater about 14:00. I asked the same girl who served me she was cleaning the tables. We had the 6 piece bucket and large popcorn and a burger. I asked the girl what seasoning was on the chips. She went and asked managers. I heard them tell her they did not know. I think they should know. I googled it and found what it was. It also says on that website you can still order normal fries. It does not say that on the self service machines. Also I think the Pepsi max should be either Pepsi max raspberry or mango flavour.. my partner said the ladies toilet was not clean as should as it should have been. I also think there should be place for ppl who have issues with mental health . Like my self I don?t like ppl being near me. ThanksDietary restrictions: Iam a diabetic I do not see much items there for dabetics. And do you have soya milk?
November 2023 by Michael Cutting
Used to be better. But recently been found lacking!KFC doesn't seem to give a toss about their actual restaurant customers anymore.The lobby's are always poorly kept, bins over flow and the noise is disgusting.Sadly it seems Deliveroo, JustEat etc. Take priority and it's truly ruined the experience..
November 2023 by Tom Willett
Possibly the worse KFC, I have ever been to ordered on the app went through the drive-through couldn?t hear the lady as their speaker was broken. She then consistently telling me to wait so I went to the window and they couldn?t find my order after waiting for around five minutes. They realised the order came through on the front desk no apology and the food was horrible avoid this place.
November 2023 by Kayla Baxter
Terrible branch, orders are always wrong and staff are so poorly trained; they stand around doing nothing and are plain rude, lead by an even worse manager who does not know how to handle customers. Didn?t even end up getting the food or a refund with the most recent incident.
