Just cannot get to talk with any branch member. Tried 5 times and it keeps saying 'sorry all our advisers are busy and we canot handle your enquiry' please use our online banking service'. I cannot use online banking for my enquiry. Very disappointed in Lloyds but then it seems other banks are much the same.
December 2023
Excellent customer service
November 2023
Waited 15 minutes which I feel could have been avoided if the member of staff just waiting for a customer trying to remember his password and searching through his phone could have served other waiting customers which had then become a queue ?.Why not have a coin machine as they do in supermarkets for customers to deposit... read full comment
Lloyds Bank is proud to serve the people, businesses and communities of Britain. Lloyds Bank is one of the UK’s leading retail and commercial banks, with high-street branches, award-winning online, mobile and telephone banking services.
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