December 2023 by Chukwuebuka Enemuo
Great customer service experience...
November 2023 by Sandie Young
Often cannot get to the shelves due to staff re stocking them, always a big expectation to use automated tills.Cafe staff are an absolutely excellent bunch ?? ?Im guessing now the cafe is closing ? the staff will be assimilated onto the shop floor, congestion at the tills and shelves will hopefully ease, or is it redundancy for those dedicated employees ?It?s a terrible Shame the cafe is closing along with the public loos, a great loss to the many regular and routine users like myself.Profits before people ? shame on you M&S.Time to move on somewhere else me thinks ? Waitrose ?
July 2023 by Daniel Hristov
The assortment, layout, and everything in this store just makes sense! Everything is grouped together, for example the steak and next to it are the sauces that go with it. The produce and everything is fresh, and the shelves aren't a mess.For example, in tesco, you have to go to three different isles which are too far away from each other so you can get the ingredients you need, but at M&S, everything is nicely put together, and you don't have to walk too far away to get what you need. It makes things so much easier. Your store is also very inclusive for people with autism because it's not confusing, neither too loud. The restrooms are clean, they don't rink of urine like other supermarkets', and honestly I thought your store was built new but aparently has been there for years when I asked the manager. I'm Impressed! Can't wait to do my shopping there soon!
June 2023 by paula graham
You don't deserve even 1 star but it's the lowest available!! Your website says you are open until 9pm every evening, I have just been down to store, to find you closed & only open until 8pm!! Update your website urgently!! Expected better from m&s!!
February 2023 by Jon Treby
Overpriced and too wide a selection to have good choice. Cheap milk.
January 2023 by w p
Good customer service for click n collect.
January 2023 by MCS McDonagh
20.12.200 Such a good location, so easy with parking. Don't have to lug food around the city.Most popular food is here, gin bottles £19, Christmas biscuits, Christmas food, popular bakery items.Not a massive range of everything but handy if you are wanting to top up your shopping.
December 2022 by Vic Allen
Clean, nicely yellow snickered reductions! Great staff. My local shop! Can be dangerous to one's purse..
October 2022 by Evgeniya Lazarova
They keep reducing the vegan selection, no options for me and my family. So dissapointing as it was so good at some point. They seem to be going backwards, shop is filled with meat and dairy, in 2022 it is ridiculous!
August 2022 by Alan Russell
Cafe poor!Been in twice. Second time was giving benefit of the doubt.First occasion - Staff were slow, and not engaging. Took forever to get served and it wasn?t even busy.Second occasion was offered marmalade with a fruit scone as they had no jam! Really! It?s a flipping supermarket.I won?t be in a hurry to return.This isn?t any cafe??? Yeah right
August 2022 by Ashley Snelling
Went to self service with a beautiful lady who helped me with some rice there was also a customer who wanted a spider killed in which i killed it the staff member was so nice and put the spider in the bin, i didn't quite get the staff's name but if i did i would've asked for her number and gave her a kiss
August 2022 by Michael Ashton
I work on the estate sweet briar storeYour fridges are out I wanted ice lollies fran got them for me what a superstar
June 2022 by Sheila Armitt
Very handy M & S you can even order something (online) and collect here to save going into the City. We get all food essentials here and you can even stop for a coffee and snack. Parking is free.
May 2022 by Richard Burton
Impossible to contact customer services about overcharged product purchased today.What is the point of customer service if you cannot speak to them.
October 2021 by Alec Blyth
Much easier than visiting the City.
