December 2023 by Google user
The staff are so helpful and friendly especially the two ladies serving. I love shopping and chatting to the hard wirkingvemployees. Well done Norrisobs I look forward to returning soon.
November 2023 by Max Gowers
Great upgrade from old McColls but a little understaffed
April 2023 by sara wescott
I went to the Post Office on Tuesday 7 March 2023, after the Post Office at Earlham House had been very unhelpful the day previous. The parcel I needed to send had been partially opened by the depot in Belfast and I was under pressure to get the parcel sent to a person I was working with in a different part of the Country. Wendy, who works in the Post Office on Colman Road could not have been more helpful. She re taped the box where the depot has opened it and re labelled it, it took under a minute, so unclear why Earlham House had found the task so bothersome. Wendy listened to what had occurred and was sympathetic and very professional. So much so, that I will always be using McColls on Coleman Road from now on. McColls, your staff member Wendy, was outstanding, please thank her from myself as she has literally helped change the life of a young person.
February 2023 by Melita Morgan
I have mixed review and experience of this store depending on who's serving, some cant be bothered to even be there and make you feel bad for needing assistance, all the young members of staff have always been very pleasant and helpful to me. The dark haired lady who works inside the evening can't remember her name but she's lovely and so helpful she even helped me when I was stressed and worried trying to get my disabled sons electricity in time on a key she took time to chat and reasurre me, and even made me smile and laugh.I don't live locally but it's a shop that isn't handy for a wide range of goods and services.I'm very glad I don't see the dark haired lady who worked in post office in covid time's she was so rude and sometimes fairly aggressive to customers which I saw on numerous occasions.
February 2023 by D W
Interesting how bad reviews this place has. Front door wasn?t working?.. staff were unhelpful and incompetent.Queues are a mess and mix together.
October 2022 by Stefanie Ward
Very pite staff always helpful
February 2022 by melissa proctor
Why is it now shut at 6pm?.. not convenient at all anymore!!!
January 2022 by G High
The two blonde ladies in here are so rude ,slow and horrible, the way they speek to people is horrible. Swearing at each other behind the counter when I had my young child with me. Will not be useing this shop ever agane shame as very local to me but the way the staff are surprised they have any customers at all who ever runs this place seriously needs to look at the staff and the way they treat people.
January 2022 by Reggie
The two blonde ladies in here are so rude ,slow and horrible, the way they speek to people is horrible. Swearing at each other behind the counter when I had my young child with me. Will not be useing this shop ever agane shame as very local to me but the way the staff are surprised they have any customers at all who ever runs this place seriously needs to look at the staff and the way they treat people.
October 2021 by Ashley Long
I use this shop/post office most days, staff are always really friendly and helpful.
May 2021 by Tayler Louise
Rude nasty staff - avoid at all costs, spend your money somewhere else.
March 2021 by Richard Frenneaux
I just want to echo Jane's sentiments, extremely rude and unpleasant staff who clearly couldn't care less about service. I can confirm the scowls, looking you up and down and general contempt is palpable. Shame on you, won't be back.
December 2020 by Robert Varley
Great local shop and post office
October 2020 by Jane Doe
Every. Single. Time I decide to go to here I regret it. Every single time, the experience is bad - not mediocre or neutral, BAD. Any one of the miserable staff members working here will look you up and down, scowling, as you enter the store. If you need to use the post office then god help you, you?ll get eye rolls, tuts, or will just straight up be ignored.There is not one member of staff working there that wants to be, I assure you. Blonde woman (maybe two, literally interchangeable) with very aggressive tone. Rude and impudent little man called Shane. And a blonde guy who makes every exchange exhausting due to how little he knows or cares about the services.Best of luck if you choose to enter Mccolls, Colman Rd!!!
October 2020 by Conor Egan
Staff are extremely aggressive towards all younger aged people. Just wanted to post some packages and was shouted at for coming into the store when two older people skipped the queue and walked straight in and they didn't even get a warning. Never going here again.
