January 2024 by Gareth Phillips
Food delivered on time, next time, make sure it's warm, cold fries, cold
January 2024 by James Bloomfield
Another perfectly good Restaurant recently converted to a yellow box order
January 2024 by Kyle Brown
I order from uber eats majority of the time that i have mcdonalds. And every single time there is items missing and quality is always poor. Chips were not cooked thoroughly, soggy and still hard. Drink was missing and another item missing. Call to say can this be delivered by someone else but they don't manage the drivers? What do they manage then as clearly not managing their team making sure quality is up to standards otherwise I wouldn't be calling. Fries are one of mcdonalds oldest items on the menu yet they still haven't figured out how to cook them properly.
December 2023 by Leanne Tillett
Cashier dropped my £20 and it blew off in wind, he wouldnt do transaction without more money. I looked around for it but no luck. Never even got full order or drinks i ordered but it cost £45!!!! Awful service. Never go back and im a local!!!
December 2023 by Philip Walker
It's a decent maccy d's but unfortunately they do mess up the order every so often.(I think it's because of how busy they get)On the other hand fairly helpful staff soParking: Small car park
December 2023 by Fox Tucker
The worst customer experience I have ever encountered at a McDonalds. A remarkably rude attitude and response to a simple request was "well you chose to come here"? Not anymore.
December 2023 by Meilsinia
Every time we are ordering from drive throu from this specific McDonald, always an item, that we have paid for, is missing from our bags.
December 2023 by Amy
I ordered hot chocolate but it doesn?t look anything like hot chocolate. It also has too much water and tastes nothing like hot water. I think this is the worst hot chocolate I have ever had as it is just so bland.
December 2023 by James Norman
Ordered delivery from here and more often than not, orders arrive missing items. Or entire meals altogether. Contact the restaurant to ask for missing items to be sent out. They say they don?t manage the delivery drivers. Well maybe if you managed the Macdonalds staff that pack the orders, you wouldn?t have as many complaints. Ownership and accountability of service much needed!
December 2023 by Louise Pye
What an awful redesign. Having to queue in front of the door. Too many self serve machines right in front of door. Only 1 till I could see. Staff very unhelpful with my missing order.Also ordered off just eat and my order never arrived just kept saying looking for delivery drivers for 4 hours. Always items missing when ordered from here.I will no longer be getting my food from here.Parking: Not enough spaces for customersWheelchair accessibility: With the new layout I doubt a wheelchair user could get through the door when busy
December 2023 by H M
Visited this McDonald?s at 11am Wednesday 16th November and had the best customer service experience I have ever had at a fast food chain. The staff here were all wonderful.My order was called using my first name (they weren?t very busy) and each member of staff greeted us and wished us a good day.I?d like to give a special shoutout to the man who was cleaning and occasionally bringing out food. He was so friendly and doing such a good job. The place was spotless and he was proactive in taking trays away, cracking a joke as he did. Really standout person and it?s clear he takes great pride in his job.Will definitely make this my McDonald?s of choice from now on!
November 2023 by Eddie Swanepoel
The food was well-prepared, nothing more or less than what you'd expect.The service was average at best, though it has left me still being unsure what the point is of having a drive-thru when all the staff in the restaurant are taken away from attending to the in-house customers in order to take food to those in cars who, due to the slow drive-thru service have to wait aside...?Also, why are there no menu's at the drive-thru? A couple of promotional items, but no menu...This could have been the worst of it, had I not witnessed one of the staff horseplaying with what I presume to be her boyfriend whilst another seemed to gesture strangling/hanging herself to another member of the public (could possibly have been an acquaintance)...
November 2023 by Kevin Craske
Newly refurbished. After a bad experience a while ago I was hoping for improvement. Why such a low score? No cold desserts, no shakes, no ice-cream. The toilets have a weird design. Having a urinal in full view within 1ft of the sink. In fact literally beside the sink. The other urinal so close to the door you can be bowled over! I'm no prude but really?
November 2023 by Jon Treby
Poor since it changed. Have gone with daughters twice in last week. Both times no chocolate milkshake! Surely McDonald's should serve 3 things: burgers fries and milkshake. When you run out order more for your customers!!
November 2023 by Terry Kavanagh
Food was good, however the restaurant is very poky even after its re-fit this summer