October 2023 by Joe Smith
Food was slopped all together. I got reheated fries. Everyone working was miserable. Was all very hostile.
October 2023 by WING WONG Uk HongKonger
Why was the medium fries so less ???????
August 2023 by LP E
Inconsistent delivery quality, most of the time you receive hot, good cooked/quality good. Occasionally you receive barely cooked fries & barely warm burger ?
July 2023 by Jake Murray
So, we went to Asda in Norwich, and guess what? There was a McDonald's right there! ? We were totally surprised! Naturally, we decided to try out their new stuff and used the self-service machines at the checkout. I thought it would be cool to scan my card and earn those precious points using the McDonald's app on my phone. But hey, the touch screen was a bit finicky. I had to keep pressing it multiple times before it responded. ??Now, onto the best part: the food! I went all out and ordered twenty Chicken McNuggets, a mozzarella sharebox, two large fries, and two drinks. Hungry much? ? We opted for table service, and boy, was I impressed! The time it took for our food to arrive at our table from the moment we ordered was crazy fast! ???And let me tell you, everything was cooked to perfection. Each bite was pure bliss! We savored every moment of our meal. ? I couldn't help but notice how the other staff members were diligently cleaning up the other tables. It created such a fantastic sense of teamwork in the place. It was refreshing to witness! In fact, I dare say it was even better than my local McDonald's. ??
July 2023 by Jake Alexander Murray
So, we went to Asda in Norwich, and guess what? There was a McDonald's right there! ? We were totally surprised! Naturally, we decided to try out their new stuff and used the self-service machines at the checkout. I thought it would be cool to scan my card and earn those precious points using the McDonald's app on my phone. But hey, the touch screen was a bit finicky. I had to keep pressing it multiple times before it responded. ??Now, onto the best part: the food! I went all out and ordered twenty Chicken McNuggets, a mozzarella sharebox, two large fries, and two drinks. Hungry much? ? We opted for table service, and boy, was I impressed! The time it took for our food to arrive at our table from the moment we ordered was crazy fast! ???And let me tell you, everything was cooked to perfection. Each bite was pure bliss! We savored every moment of our meal. ? I couldn't help but notice how the other staff members were diligently cleaning up the other tables. It created such a fantastic sense of teamwork in the place. It was refreshing to witness! In fact, I dare say it was even better than my local McDonald's. ??
July 2023 by Niko Hawas
This McDoland was good in the past, and I used to come a lot, but there is a new manager who runs the MacDoland, and she is a girl from Portugal, as far as I know, she is very bad in treating me. I ordered a cheese burger and was not cooked well so i spoke to the manager which is a girl and i told her can you cook it well plz guess what she said to me wait half an hour or take your money back honestly that was very very rude .. I told her thank you and I will never come back
May 2023 by Neel
Hello I was ordered 2 BBQ bacon-crispy wrap and I was mentioned no bacon but there were added bacon. As you can see they mentioned in paper no bacon but they added, I had worst experience from this store. Hope you will take action against them.Thank you
February 2023 by Sovitha Vigneswaran
Ordered mc donalds breakfast 40 minutes before the stop .Cancelled the order after waiting for 40min
February 2023 by Mark Ramsay
Really appalling customer service at this branch. Ordered via Just Eat. Order never turned up. The manager just washes his hands on the issue and said I must contact Just Eat. They then give me the wrong phone no. for them - they gave me the affiliated restaurant partner no. who won't help. So 2 hours after placing the order I've given up and lost £23. I obviously will never order from this branch again. Well done McDonalds at Asda Norwich!
January 2023 by Andrew
When you send out a deliveroo who would pack 3 ice creams and 6 dipsNo drinks no main meals are the staff thick well they must be
December 2022 by R S
Made a massive mistake after a long day and managed to send my app order to Longwater, not the Asda branch. Great customer service by George, who was very patient, helpful and made sure I knew how to deal with getting my order refunded as he couldn't do it in store. 5* service.
December 2022 by riley Aldridge
I have made deposits into the water closet with a higher chance of getting my order right than anyone ever has at this place
December 2022 by samlinayv
Turned up during opening hours to be told that they have turned the tills off and we?re only serving at the drive through, so I get back in my car and enter the drive through. I sat in one of the two drive through lanes and watch the restaurant serve 4 cars in the other lane before me (all of these were not there when I arrived in the drive through) when I was finally served the cashier could not put my code through from the app. When I tried to order they were out of half the items I was after and when I finally received the order they messed half of it up, giving me items I did not request. This was a complete and utter farce.
December 2022 by Kirk W
Sad. Day bad service just wanted my cola and mcplant. Tooyou 10 min !!!! Blah blah blah blah odio dodos didn?t did dd d d dd f f gf g g g
December 2022 by Charlie
Its the first time we visited this specific McDonalds, and it really seems to be every franchise in the area delivering poorly made food and poor service. We ordered our food before majority of the people who seemed to be collecting their food before us. Why is that?? Well the workers gave one of our burgers to someone else so it took longer for our food to come out. When it did, the order was wrong and the food came to us cold. Do better!
