December 2023 by Eve Settle
Excellent service. Such a kind couple of staff members. In all honesty I had better service here than some so called 5* restaurants. One staff member who was cleaning tables was so polite couldn't do enough for customers.
December 2023 by Frank Martinez
Ordered the wrap of the day... crispy chicken with Ceasar salad with bacon.. the wrap was not heated... cold... the bacon was on the outside of the wrap... and the bottom piece of chicken was raw and chewy...it was possibly the worst wrap I have ever been
December 2023 by k
This is always a good McDonald's, have been to many but this is one of the good ones,, double sausage and egg mc muffin meal, bun is actually toasted, and food is hot, and it is wrapped correctly so you get your food as it should be,, food is not cheap, so nice to see pride in
December 2023 by Victor Ling
Best service I have ever had at a McDonalds. Staff were really
December 2023 by Stephen Goldsmith
The worst MacDonalds I have ever been to , every time I have been I have had cold food even hot drink was cold . Will never go
December 2023 by Barry Moule
As usual the staff were very helpful and welcoming excellent ?
December 2023 by James Anderson
Mental place. Never been assaulted by politeness so aggressively or so often. Floor was stickier than a Dutch peepshows tiles.
December 2023 by Mark Clayton
I wouldn't normally bother to review a McDonald's restaurant - they're all much of a muchness, in general. However, the Norwich Airport branch has such a great team working there that it's worth my time.The food is standard Maccas - good value, filling but it's not going to win awards. The staff, however, are a delight - everyone there clearly feels that it's their job to keep the place clean and tidy. With the huge number of people that pass through, you could forgive them for things being less than sparkling but it's so clean and when even the manager is wiping the tables, you can see why.The whole team are friendly without being intrusive and it's nice to see people enjoying their work.
November 2023 by rebekah gray
We had missing items off of our order,happy chap who does the cleaning was happy to help&sorted it,he also had to swap a drink over as it was flat and tasteless,he was happy to
November 2023 by Ed Joji
Truth be told. This place has the best customer service iv ever had. I only wish I asked for a name to give special
November 2023 by Mick Lunday
I went on a lunchtime during school half term holiday, so as you would expect it was very busy, however we ordered on the order board and our food was brought to our table in a reasonable time. Our order was all there and there were no issues.
October 2023 by Cornelia Oberhoffer
The food was the usual Mc Donalds food, but what really makes this one stand out is the staff. So welcoming. Always checking everything was okay and if the table was clean enough. The friendliness made our
October 2023 by Lizzy Russen
We usually pop by now and then if we're traveling home from Norwich. Our Highlight anytime we visit is a very friendly member of staff who always greets us so enthusiastically and asks if we're all ok and if we need anything. They always make our day!I came in last Friday, after being very overwhelmed and on the verge of tears before going home, and they came up while I was on the electronic order screen, smile on their face, asked if I was all ok, and then promptly complimented me on my newly coloured blue hair and said how lovely it was. Honestly they'll never know but because of that little compliment they actually made me smile and go home happy after I'd walked in nearly in tears! And if they see this honestly I can't thank you enough for your kind words! Xx
October 2023 by David Eastwick
A 0100 stop after a particularly stressful shift at work. Friendly staff, and was actually allowed into the store (usually at that time of night it's drive through only on the one I go to, tricky on a motorcycle)And at 0100 they had a working mcflurry machine and milkshake machine (an absolute rarity!)Will use that McDonald's again next time I need a cheer me up.Parking: Plenty of parking but then this was 0100
September 2023 by Dan Brown
Not a great visit. Burger dry, fries soggy. No tea or coffee on offer.Empty tables still dirty.Toilet had wet floor and no sign.Food turned up quick though.Ordered in store.Overbearing lobby host asking if everything alright every few minutes