December 2022 by Ruthie Kidd
Incredibly rude manager in store. previous visits to store have been brilliant and very helpful. left today feeling very upset and in shock about how I was treated.
December 2022 by Cold Iron Tattoo Company
Clean and friendly. Great selections and variety of pet products. Staff are knowledgeable and helpful would recommend.\\nThe veterinary surgery are great and took incredible care of our pets
November 2022 by Carol Ollington
Have been taking my 6 month old Shih Poo George to the groom room since August this year. George absolutely loves the young girl with blonde hair that always sees to him. He usually has the full works. And smells absolutely Devine when he comes out with his cute poofy look. I would not use another groomer for my boy!!
October 2022 by Hayley Lincoln
Went in to store to try to get something to help our dog when fireworks are going off. He is a Romanian rescue dog and is very anxious around bangs, so when fireworks are about he is a shaking wreck. Spoke to a lady working there (didn?t get her name but was dressed as a witch for halloween) she was very helpful and knowledgeable about what may work for our dog. We purchased the suggestions she made and she even helped to sign my husband up to VIP so we got a discount. I hope she reads this as we feel she is a credit to your store and the things she suggested worked and our dog was not anxious or shaky
October 2022 by Elizabeth Peck
We took are little cat 2 have his yearly jabThe vet was lovely.But all the staff was ok
October 2022 by Holly Hale
I love pets at home. If only it wasn't at Longwater. Absolutely terrible place to park. Always chaos. However once indoors we enjoy looking through all of the pet stuff. Our dog is groomed regularly at The Groom Room inside the pet store. The staff at The Groom Room are wonderful and always kind and helpful. There's sometimes some great deals on animal feed with savings to be had!
October 2022 by Rimvydas Kuncaitis
Wasn't happy with vets at the store. Went there to neuter my dog but wasn't told that blood tests were necessary, had to come 2nd time, tests were done and appointment was made a few weeks later. At the time of test dog had season but vets didn't notice and did not inform me that we should wait at least 2 months after the heat period. Had to come 3rd time, spain was declined because it wasn't long enough after the heat period. Managed to get my dog neutered only on 4th visit.
October 2022 by Nirvana Box
Although there are some suitable things sold in pets at home most of the products are either unsafe or unsuitable for the animals targeted towards; the people in the store also do not know about animal welfare so all of the information they give out is inappropriate and incorrect.I personally do not like shopping here.
August 2022 by TONE 007
Fantastic service. Friendly and helpful staff. Both jake and Daniel helped us today with a smile. Knowledgeable and couldn't do enough for us. A credit to the store. Thank you.
August 2022 by Lauren Chapman
Always a bit of a wait when needing to get some for advice, but when you do get someone they are always pleasant, knowledgeable and eager to help.
July 2022 by sandra cornish
Very helpful and friendly. Very quick in seeing my cat as an emergency. Very efficient practice.
July 2022 by Axedemon
Very helpful staff and they have an onsite vet. Perfect for any small animals.
June 2022 by A Carter
A very lovely pets at home, the workers are always kind and helpful, they keep the place well stocked and organized in such a way it's very easy to find things and if you can't the staff are happy to help! Definitely one of the best pets at home stores I've been in
June 2022 by Val
Cannot praise them enough... one lady helped me choose everything I need for my new Italian Greyhound .. thankyou so much
June 2022 by Joan Love
Reasonable prices for pet supplies. Very helpful staff when I went.
