January 2024 by Charlie Brown
Lovely lunch meal at Pizza Express. Booked 30 mins before meal time just in case, but wasn?t busy. Food was lovely and so was the service. Restaurant is in a nice relaxed setting in the forum, plenty of tables inside the restaurant and in the main forum. Will be coming here again!
January 2024 by Caspar Giffard Tutt
The staff were overrun with people and tables, we had to ask different staff for a food order, then ask someone for coffee and then ask for the bill. We were not the only people to not be seen by watering staff. I think it was probably not enough waiters and way too much seating available. However the service was slightly rude when we had to ask for food and drinks orders, after waiting 30 mins.
December 2023 by Robert Wilson
I assume too many bookings taken as after 1 hour and 20 mins we had got starters but no main meals in sight. All tables around us having same issue. Ended up paying for what we had had and leaving. To be fair they did knock 1 starter off the bill.
November 2023 by Laszlo Takacs
Food is always amazing, kind and caring service. Family favourite and always feel welcome when eating here.
November 2023 by Brian Ford
Used to love Pizza Express, but this is not a good example. Had to return our pizzas as the bases were not cooked through.
November 2023 by Dan Pye
Because of Jack we will be back!Superb experience from beginning to end. Jack genuinely enjoyed serving us and we enjoyed and felt very privileged to be served by him!Perfect amount of banter with a bit of light humour. All topped off with some great food, made for a really nice enjoyable evening. Best meal out for a very long time. Thanks Jack & Pizza Express ??
October 2023 by Christopher Newton
When we got to Pizza Express at around 7pm, it was evident that it was very busy with few staff. Majority of the seating is outside of the restaurant in the building atrium. We were seated right at the far end expecting to be ignored. Whilst it took a while to order our food and drinks, we were well attended to. Not long after ordering our food, the restaurant started emptying out. We were told later that this was due to a football match and theatre matinée. Food arrived very quickly, and was to Pizza Express' usual standards. Once eaten we proceeded to desserts. We all left feeling full and content with full tummies.
October 2023 by Ian Davies
Service is friendly and efficient. Food is great with loads of choice. Sitting out on the bridge gives great views of the city but can be a little like an airport departure loungeDietary restrictions: I am allergic to cheese but love pizza. Staff very helpful to understand food allergy. Cheese free calzone n'duja was really tasty.
October 2023 by Gee Chaplin
Not too bad. The food was ok, but I'm not sure I've ever waited so long for a pizza. Didn't think it was particularly busy, maybe they were short staffed.
September 2023 by Emilija Grockyte
Eating in gives you one of the nicest restaurant experiences in Norwich.Unfortunately, when getting delivery, i got a crushed pizza with hair on it, stuck on the dough and dough balls that were rock hard.Very disappointing food quality,
August 2023 by Mikey B B
Food was great and a really nice location. Very hot inside due to so many windows and no air conditioning (but we are in summer). Staff are friendly.
August 2023 by sue hope
Under the table was really dirty but the waitress came straight away and swept it up. Food tasty and came quickly. Waitresses pleasant and attentive.
August 2023 by Jacob G.
What a restaurant. The food was amazing and the service was immaculate. Our waiter was amazing and making us feel welcome as it was first time in Norwich. He also liked to laugh. Great place to eat before the theatre. Not much music on the bridge.
August 2023 by Karen W
I booked a table for 6.15pm tonight anticipating it would probably be busy. We got in at 6.10 and were seated. At about 6.25 with apologies for the delay our drinks and meal order was taken, no starters wanted just 2 straight forward pizzas.At 7pm we still had not had our food. I queried and they checked, sorry for the delay your order will be with you in 2 minutes ?we?re very busy ?.In the meantime 2 tables over a couple that came in after we had got our drinks so 6.30 ish got their 2 pizzas . Finally at 7.10, an hour after going into the restaurant we got our pizzas. When I complained the manager who brought our pizzas over agreed it was not good enough, did I want another drink. I barely had time to eat my pizza let alone drink another drink, so no, thank you, I did not want another drink! Clearly extremely busy and very understaffed. Not a good experience. And to add insult when the 2 Padang pizzas arrived they were nothing special. I have visited here many times before but during quieter times during the day and have never had these problems.I won?t be going at this time again as it was a disaster.
July 2023 by jess2016460
What's happened to Pizza Express? We've been many times over the years and have loved the delicious pizzas and creamy coleslaw. On this visit we ordered two thin based pizzas which were not cooked on the base and just a thin dough. We also ordered a coleslaw which was just grated red cabbage and carrot with very little flavouring. One beer and one small wine and £59 lighter! I must say the service was quick and the staff were polite. I know restaurants are struggling but so are the customers and to eat out should be a treat. Sad to say this was far from it.
