January 2024 by Phoo Dee
Helpful, polite and has superb opening hours.I witnessed real kindness and constructiveness to an English as a Second Language customer who couldn't remember any of his pin numbers. Not judgments or impatience, just kindness
December 2023 by NF A
Been coming here for years but after the other day I have really had enough. customer service has always been appalling but as it's only down the road it's the most convenient post office to use and I try to look past their attitude. Women was incredibly rude and miserable. Won't be coming back shame as I sent all my business mail from here, business they will no longer be receiving.Oh and to the miserable old lady that served me, your wrong! you do get things some things in life for free! kindness being one of them!!! I would highly recommend looking into building a positive mindset and get over yourself as no one deserves to be treated how you treated me that day.
November 2023 by Daniel Vladi
Excellent service very friendly staff
November 2023 by Carl Partridge
After a few years of bad service, I've had enough to write a review! I will travel to the next nearest. I've only used this Post Office because of locality. As it's always the rudest, most pedantic, unfriendly service. Most regularly from the same lady. (Having read previous reviews I've realised its not personal, which brings a laugh. Genuinely, how's she still in work?!) Just attempted to charge me a small parcel fee for a large letter. Less than a 1cm length infringement. (It was an Amazon flat pack card envelope squashed a touch). Millimetres, bordering on absurd. Even if that was to be accepted, over is over. I wasn't told she was sending my newspaper as a Small Parce, I dared to ask! They know and they don't care. It's simply unkind bad sportsmaship. Their reputation grows, what an unhappy cohort.
October 2023 by Renovation Norwich
Been great recently. Quick service & very helpful. They offer a lot of services, and very convenient opening hours.
September 2023 by Andy Futter
Thought I?d give this place one more go. Why did I do it? They never fail to be utterly rude and as if everything you ask for is an inconvenience to them.I truly hope you go out of business. I?ll be buying all postage online from now on and hope to see your tawdry little post office shut down as soon as possible.
August 2023 by Patricia Phillips
Staff always helpful and polite. Plus a shop where I can buy food stuffs.
April 2023 by Gina Upex
Young post master was very helpful and friendly whilst renewing our car tax. Thankyou ?
September 2022 by simon worley
Best Post Office around. Got me sorted with my car tax class change when other Post Offices failed to help. Thanks
July 2022 by InForThePhil
Efficient and friendly service, good advice ?
May 2022 by Brain Dater
This post office is cursed. The younger man and lady are friendly and have a good attitude, but the older woman at the post office booth and the older man on the till are just plain rude. I've been able to get cash withdrawals no problem at all from the main till when the younger lady serves me, but the older guy just straight up lies and makes things up on the spot. You will 100% experience bluntness from the older lady on the post office booth and be guilt tripped into buying a more expensive shipping method. Also just look at the other reviews for this branch, says it all really lol. How do these lot have jobs?
March 2022 by Elisa McGarry
Post office is always open when I need it and provide a fast service. I've never had to queue long. The PO lady can be a little cold but she gets the job done efficiently. Lost a star for the greetings cards which are outdated and chaotic, and the place could do with a bit of a refresh. I'm going to miss it when I move!
March 2022 by Emily Bridges
All of the other staff who work here are perfectly friendly, but that one lady who is always rude has almost accomplished legendary status in NR3. My partner and I try to go in when we know she's not on the counter. She's so abrupt, rude and angry at everything it's almost funny. But not if you're trying to run a business... ? She may be proficient at her job but she's losing the post office business with her appalling customer service!
March 2022 by Emma Anderson
Rude, aggressive and unhelpful.I'm not surprised they are struggling to keep the Post counter open when the staff act like they are doing you a favour by taking your post!No idea why they are still going, probably due to people that have limited mobility and no choice.
March 2022 by James Downing
Lovely staff great ? customer service
