February 2024 by Lorraine Barton
For some time I have banked at this Post Office. Despite the inconvenience of them sometimes cashing up in the middle of the day and being asked to come back later, it's been fine. Today's atrocious service was something else. I was served by a young woman (who I hadn't seen before) who refused to take my banking deposit as they are 'no longer allowed' to take change. I have to bank the exact amount of takings each week which have to balance with the books (not round it up or down). Her attitude was awful and she point blank refused to take the deposit because it included £2.63 in change. I then had to drive to another Post Office where I was served more professionally. As a business this woman needs to be either trained properly or replaced as she is going to lose you a lot of custom. I for one won't be going back.
October 2023 by Holly Banham
I went in to pick up my parcel from the post office, I was told it wasn?t there even though I had confirmation from Royal Mail and the company. The staff member behind the counter tried to help but the another older lady was very dismissive telling me ?it?s not here?, shrugged her shoulders and carried on talking to her colleagues - very rude.
August 2022 by Alison Byrne
I dropped off something yesterday and the lady did not know how next day delivery worked.
July 2022 by A W
I dropped off something yesterday and the lady did not know how next day delivery worked.
January 2022 by Angela Wells
Wanted to deposit some money into a bank account. I was told that they only accept full bags of coinage. When I asked if this was the case in every post office I was told that it was! Incorrect. The post office in Reepham couldn?t have been more helpful. No issue for them at all. Very happy to help.
March 2021 by Jade Aldworth
Staff really helpful, went beyond to help resolve issue. Very polite.
January 2021 by John Smith
Post office fine as far as they go nowadays (i.e. a single counter in a shop) but opening hours are incorrect. Doesn't open until 9am. It's the shop which opens very early rather than the post office counter.
November 2020 by Chris Keen
Convenient but sign outside says post office is open when the store is. Got there at 07:45 today to be told it?s not open until 08:30
November 2020 by Kieran Bacon
Terrible place, doesn't have any envelopes or things of that nature... Taverham post office is a very lofty title for what is a second rate post box... And its definitely second rate because post boxes don't have closing times...
September 2020 by Lindsey Voong
Friendly staff and post office will take post until 10pm!
