February 2024 by Heather Wilson
I arrived to post some important documents to find you now have to pre pay. The lady on the counter was amazing and super helpful, showing me how to do it online whilst I was there saving me another trip!!
October 2023 by Richard Hartley
I have been coming here for years to drop off franked mail, catch a late posting time or get advice on sending something urgent or valuable.The staff at the counter have always been very helpful and polite. You can still post things here provided you have already paid for the postage. However, you can no longer bring in a letter or parcel and pay for something to be posted at the counter. This is a recent change and removes one of best features of the location. That?s why I?ve given it a one star review. Having driven into the city especially to get advice and post something urgent, it was very disappointing to find such a useful service has been discontinued.
October 2023 by Melissa
Card received through the door opened and bent with the cash stolen from it from my 90yr old grandmother. Hard to know exactly who along the line the culprit is. You can't claim on Post Office's website as there is no proof (and they aren't interested anyway) but is likely from this sorting office as I have had it previously. Perhaps the Post Office should utilise the new QR code on stamps to see which employees handle the Post, so you can whittle down which one steals from a pensioner.
September 2023 by May c-w Jessett
I used the last post, for Norwich Area, post box. Very pleased to say, my items arrived promptly.
June 2023 by Steve Webster
Always use this for our post and letters, many good options such as tracked mail etc and always a friendly reception ?
June 2023 by Patricia Seely
Tried to contact you people about letters I've sent and my mail put through the wrong letter box and if they bring the mail to me all letters are opened
May 2023 by Ankur Dahiya
Very bed experience they didnt pick up the call
February 2023 by Graham Rowe
Nice place to work - until Simon Thompson stuck his foot in the door .....
September 2022 by Es Dubya
Nice staff, open until 6:30pm, post goes straight into the sorting office so your best bet for late posting. Normally able to park in the layby just outside.
August 2022 by Tan Matthew
Delays in services. You guys are unbelievably slow and it has to change
July 2022 by Karina Marley
The counter staff could not have been more helpful. Packaging and labels were far improved on what I had. Package arrived on time the next day.
May 2022 by Jackie Kilbourn
Driver - rude and can not read a speed restriction sign,Cant seem to take his foot off the pedal, also thinks just because door is open mail can be thrown onto the floor and left - not sure this is in the policy for Royal mail, try to make a complaint - impossible
March 2022 by David Worsley
Usual delay while you are talked through options to be told there is a 30 minute queue on enquiry line before I can speak to somebody. no thank you.
December 2021 by MCS McDonagh
Staff are always polite and friendly. Easy to collect missed deliveries. Week day morning after school run are not busy at all. Weekends are very, very busy. Customer parking outside in the lay-by. Handy as this one has a FRANKED MAIL post box.
December 2021 by Minnie McDonagh
Staff are always polite and friendly. Easy to collect missed deliveries. Week day morning after school run are not busy at all. Weekends are very, very busy. Customer parking outside in the lay-by. Handy as this one has a FRANKED MAIL post box.
