October 2023 by First name Surname
I see other people have had the same experience, fobbed off because staff couldn't be bothered to help when asked if they have something. I was looked at like I had come up from the drains in the wrong direction. I know i definitely showered this morning. I got the response that I must go to that corner, if we have it, it will be there. Yes I'm the merino wool guy. And I'm not something you may have stepped on in the street. I don't mind if you don't have something, just help me out. Perhaps offer to check if a different store had it. Perhaps recommend an alternative? At least confirm you DEFINITELY dont have it. You know, do your job. Pathetic treatment and service.
October 2023 by S G
Went today. All Nike bags out of stock. Apparently sold out over Summer. Its now October and not restocked?Staff not helpful compared to other stores... that's if you can find a staff member!
September 2023 by M C
Had to take back a worn pair of trainers that were brought online. Marks and hairs on them, no label but marks on soles! And had the pleasure of paying £5 delivery originally to have to drive round trip of 30 miles to exchange for an out-of stock replacement.
August 2023 by Ailsa Kennedy
I have been really appalled by the treatment the manager of this store on tues 29th meted out to me . I had a problem which he didn?t seem to be able to help me with at all . He accused me of possibly selling a voucher and trying to get another from this store. Wow he really needs to learn some customer relation skills. He also refused to help me in other ways I suggested.. what a shame when I had a brilliant service from the Bury St Edmunds manager and an assistant , who couldn?t do enough to help and resolved my problem . I hope this manager will have to do some retraining . I left the store insulted and upset ..I?m 70 yrs old and don?t feel I deserve this sort of treatment .
August 2023 by Simon Nunn
Had what I wanted in the size I wantedFor some reason rook an age to print receipts from till but other than that all good
August 2023 by Wilson Webb
Good shop reaks of sweat tho
June 2023 by Colin Wooltorton
Very good helpful staff
June 2023 by Max
A decently sized Sports Direct store with lots of different sports clothing and supplies. I've purchased a few items here and have never had any issues. However, there is only one small changing room which isn't very well covered up so there's room for improvement.
June 2023 by Sonia Price
Twice in one week I had to go in this shop and on both occasions all the staff I'd asked for help in finding something were very rude and unfriendly, in fact don't visit this shop and expect anything less than feeling like you're being a nuisance
June 2023 by D B
Quite a few staff members, none of which were friendly or very approachable. Not the greatest experience to be honest.
June 2023 by Aaron Laskey
Decent selection but not the most up to date selection of trainers
April 2023 by Sally Dormer
Only a very small area of a very big shop for women, a very limited choice of trainers & clothing
February 2023 by adam buck
Great service,, returned an item today without a receipt and made an exchange. They went to the effort to find proof of purchase on the system where most places wouldn?t have bothered. Very happy thank you
February 2023 by Sebastian Joy
Not more than thisUnderstaffed, And even the manager was complaining about staffing when I ask for the helpWaited for an hour to help and after I found someone to helpPros :Parking
December 2022 by Leon Broom
Great place to go for anything sportswear related. Easy to park, good service and great prices.
