November 2023 by Samantha
Very friendly team, nice atmosphere in the storeIt was five years ago due to recent management changes and lots of food staff leaving due to this, it is no longer the case, of course some staff are lovely still? But they?re short staffed and manger alessio I think his name is really are not the best, also I?m appalled to see dusty building work to be carried out whilst the store is open this I find unacceptable in an enviroment serving food!
November 2023 by Megan Carpenter
Went to Starbucks last night after work and ordered a cold brew and it tasted off and had bits in it. Tried to approach the professional guy that was in between sitting down talking and looking like he was trying to keep busy but was definitely not approachable. I go often and never have a problem but this guy was rude and completely oblivious!
October 2023 by Hai Hen Lim
Really bad management. Close whenever they like. Suppose to open until 7pm today but they decide to close at 4pm. This is not the first time and this is not acceptable.
October 2023 by Lattay pretty
Whoever incharge of this Starbucks, very well done. Everytime I went there, either they decide to close early or taking 30min to make my coffee. Excellent management, very very well done to the manager.
September 2023 by Ellen Fulcher
Sat evening popped in and got myself a classic hot chocolate to takeaway I forgot just how nice starbucks hot chocolate is and the man who served me was lovely. (Perfectly made hot chocolate)
August 2023 by jonathan chapman
Filthy inside and outside. Visited at 10am so no excuses, every table was sticky and filthy and floor disgusting. Plus bins outside are a health hazard
August 2023 by Ela Daisy Ulgen
The worst starbs ever. Consistently slow service, even when not busy. Toilets are more disgusting than usual starbucks toilets. Every time ive been they have ran out of oat milk/blonde roast which is literally what i get. I hate this place with a passion. Bad vibes
August 2023 by emily malone
this store is a disaster and it?s a direct result of management having zero respect for their employees.there is never enough staff anymore because 23.5 degrees (the franchise) are too cheap. so the ones who ARE there are stressed and overworked. the baristas are going home in tears because they can?t manage it all and they?re not supported. i?m not sure the manager really does anything at all, apart from of course, making the employees cry!absolutely awful company, and i can speak to that from experience.
August 2023 by Stephen Alderdice
What a disappointment ,not having been here before. Dirty seats, slow service to get a simple americano cup of coffee, didn?t accept cash , toilets unkempt and not a cheap experience by any means. Won?t be returning.
July 2023 by Ash Grey
Very literally the worst coffee I've ever had, you know when instant coffee goes all grey and you think "Ah well, it's better than not having coffee at all" and then you take a sip and regret putting it to your lips? It's worse than that.The staff could care less, it was 10am and they hadn't even opened the chiller, a customer after me had to open it to grab something to eat and I had the pleasure of two surly workmen (whom the staff had left waiting out front before they could fix something in the store) scowling at me as I drank my rancid cup of brown water from my dirty cup.Awful.
July 2023 by sadiie Jutt
It's nice being there feels like a home nice clean good environment the girls and boys at the reception are very kind and friendly .
June 2023 by teeny mabey
Easy simple place to grab a take away or sit in and chill...Only thing i dont like is sometimes your name is called out to collect in or take away and it can sit there if you dont hearThey never check its gone, just left there
May 2023 by Jade
Popped in today for my first frappe in ages and could barely make my mind up with all the new yummy looking options! Charlotte (snake tattoo) was super helpful making my mind up and was so lovely and friendly! Truly a credit to the company and I will be visiting again! ?
May 2023 by Roger Clarke
Had a quick coffee here with the wife about 0930 and was shocked how dirty this place was , you see dust on the chairs , lampshades and in the corners where the lack of cleaning shows , staff was quite rude also .. no P&Q just to get some speech from them was a task in itself ?.. Think I?ll stick to Costa
April 2023 by Teresa Margitson
Me and my partner went for an afternoon coffee here while we were shopping, ok firstly we can't use cash cos apparently Starbucks is now cashless, hmmm used other stores with no issue so clearly a lie, no signs or anything to say card only payments. Coffee was nice I agree but the service by children is a bit undesirable, they don't really seem to know what they are doing and standing around chatting and giggling on their phones is a clear sign they were not mature enough to run this place, clearly Starbucks only want to pay child labour rates, shameful. Now the toilets, disgusting is putting it politely, toilet roll on the floor, no soap and clearly need some upgrading required I will not recommend this establishment or use it again.
