August 2023 by Google user
The man behind the till today really didn't seem like he was interested in advising me on the correct shoe polish for my shoes then, charged me £6.50 for a tin of cherry dubbin wax. After looking online, I went to the other timpsons down the road and asked the cost of their dubbin wax. It was £4.50 he advised and even got out the advisory price list to show me. He advised that he would speak to his manager about this because the other guy really shouldn't have charged me that. He advised I I would go back for a refund. I went back, got my refund, no questions asked when I said \\\" I've found it cheaper elsewhere\\\" im disappointed as I feel it was an attempt to get more money out of me literally just because he thought he could, he didn't scan the product either as you can see on my reciept what it says \\\"other shoe product\\\". Do not shop here, money swindling!
August 2023 by Carol A
The man behind the till today really didn't seem like he was interested in advising me on the correct shoe polish for my shoes then, charged me £6.50 for a tin of cherry dubbin wax. After looking online, I went to the other timpsons down the road and asked the cost of their dubbin wax. It was £4.50 he advised and even got out the advisory price list to show me. He advised that he would speak to his manager about this because the other guy really shouldn't have charged me that. He advised I I would go back for a refund. I went back, got my refund, no questions asked when I said " I've found it cheaper elsewhere" im disappointed as I feel it was an attempt to get more money out of me literally just because he thought he could, he didn't scan the product either as you can see on my reciept what it says "other shoe product". Do not shop here, money swindling!
July 2023 by Abdulla A.
The guy working there was extremely rude and intimidating. I don?t know if he?a going through some mental health difficulties but he?s not currently fit for a customer facing job. Never again will come to this store!
June 2023 by Lezduur
Absolutely awful experience, I will never use this place again. Rude, racist man. I'm sorry for whatever he is going through. I hope he gets the help he deserves.
January 2023 by Craig
RUDE, EXPENSIVE AND DIDNT CHANGE BATTERY!! Paid £15 (usually £10 at my local Timpson) for a key battery that wasn?t changed as warning is still on car. Rude staff. No eye contact and seems like I was an inconvenience although I was only person in store. Expected me to have something smaller than a £20 for a £15 bill (I didn?t realise £15 notes exist now!). Please avoid this store as it is not a reflection of the company as a whole. Couldn?t go back as had parked in the mall and had paid to leave before realising they had duped me.
November 2022 by joy Jacobs
I went in to the store today and I have to commend the staff that attended to me. He was very patient, respectful and very helpful.He went far and above to assist me in sorting my phone problems. Five stars are not enough. Thanks for a superb costumer service.
November 2022 by Dan Gee
Replaced buttons on my car key, only took about 10 minutes and it was really reasonably priced.
July 2022 by Paul Dickson
Very friendly and helpful staff. Thank you
July 2022 by Chris buckmaster
8pounds for a key that didn't work. Went back three times each time a different reason why it did not work, kept redoing it. On fourth try wanted my money back but at that point I did not have the original receipt
June 2022 by Patricia Johnson
Literally first class service from Kacey and his colleagues.
June 2022 by visan dorin
Really awful...honestly...10 pounds to change a watch battery it's way overpriced... just awfull
May 2022 by I am meemo
Average, has something's but not others and so on, best to ring in advance if you need something more specific
May 2022 by CARL PASTON
It's always fine there and the staff are very friendly.
May 2022 by Paula Fonseca
Quick job
November 2021 by Neil Gatward
Good location, helpful member of staff efficiently replaced my watch strap would highly recommend.
