January 2024 by Verity Carder
Paul is the magic maker , totally knew what was the best approach for my colouring choice his attention to detail and professional friendly approach made for a very relaxing day and a tasty oat milk latte to topped it off nicely .Many thanksVerity
January 2024 by Tracey
I haven?t given a 5 because I feel that a bit more effort could have gone into the end result and actually listened to what the customer wanted. I felt the last 20 mins was rushed due to next client sitting there with wet hair.
January 2024 by ma?gorzata bartosiewicz
Very welcoming and friendly. the hairdresser was very honest with me what can and cannot be done (still was very open-minded to do whatever I decided) she offered hairstyle, gave me plenty of advice. Final result - absolutely wonderful. I am very happy, will go again for sure.
January 2024 by Kay Burdess
It was a delight to meet Sam, I was quite depressed with the mess my hair was in. He understood and was able to transform my hair into the style I was looking for. I feel like my old self again and that means so much. Thank you.
January 2024 by Caroline Carty
Alex was amazing, made me feel so relaxed and at ease. Brilliant hair cut and was always checking in to make sure I was happy
December 2023 by Amanda B
Clean, professional & excellent stylists!From start to finish the experience at this particular salon is first class.Easy online booking, text confirmation and reminder, polite and professional staff (plus those that get to know you over time) and a near perfect hair treatment, colour or styling experience! Plus a scalp massage & the most excellent coffee & treats!If your budget can manage it I cannot rate Sam & the entire team here highly enough! The staff work well together and over the years I?ve watched staff train up to be part of the main stylist team - a genuine ?local? gem.
December 2023 by imogen basset
Absolutely amazing!!! The most top quality and friendly staff I?ve ever come across. I would judge you for not choosing this salon as you really can?t get any better. You will come out feeling like a brand new better version of you.
December 2023 by Toby Bidwell
Poor communication from the stylist and now I am surprised that he is actually a ??senior stylist?. I have always believed in your brand and had faith that, whilst you charge more than most hairdressers, it is justified by your professional approach. I have never had a bad experience at one of your salons in over 10 yrs except for today which is a shame
December 2023 by VIKKI PALMER
Sam and Paul are such an experts!Sam gave me exactly the haircut I asked for. Gave me great advice. Chatted away, completely putting me at ease.I wouldn?t go anywhere else now.Sam for my cut and Paul for my colour!
December 2023 by Rosie
Very expensive and poor quality. I would not recommend the salon.I had a very bad hair cut (which took a year to grow back) but gave them the chance to correct it, and had a reasonable restyle with another stylist, so I returned.Recently paid £267 for a balayage and cut. Received lots of stripy highlights instead of balayage, which weren't blended, and the stylist bleached my hair bright yellow and partly ginger instead of the brown caramel balayage I asked for. I had to go elsewhere for a toner to correct it, as I wasn't offered a correction appointment at T&G for 2 weeks and my hair looked awful. I then complained and requested a refund, but sadly the salon lied and said they'd offered earlier appointments to correct my hair, when they hadn't. They refused to refund any money.There are other salons in Norwich that offer a better service for a quarter of the price. I am now £300 poorer from having my hair done here and having to spend £40 elsewhere to get it coloured back to brown again.
November 2023 by Andrea Shimmon
The best customer service I have ever received in a salon. Friendly and relaxed atmosphere, and a fabulous haircut. Thank you SamServices: Hairstyling
October 2023 by Ray of Sunshine
The hair stylist was extremely kind and really helpful in answering my questions and also helping me with a scalp health problem which is a psychological issue where I constantly pick scabs on my scalp. I also had a lovely cappachino and lots of nice chat whilst getting my hair cut and my haircut turned out so nice, very proud of how it looks now. I feel really happy with my hair for the first time in a long time!Service: Blowdry
October 2023 by Katrina Renowden
Pearl really looked after me, gave some really great ideas and showed me what she was doing/how I could do it all the way through. I would happily travel to Norwich to have Pearl cut my hair again! Absolutely delighted with how it looks!Services: Blowouts
October 2023 by Pat Bowtell
I love the Norwich salon . Sam has been looking after my hair for the last year and I?m so pleased with the way he cuts and styles my hair . Atmosphere in salon is kind , attentive and highly professional . A smashing experience .Service: Hairstyling
October 2023 by Tina Smith
I always receive top service in the Norwich Salon, Pearl always knows what I want and will suit me too. The trainee that was learning to rinse my colour and apply the toner was lovely and it certainly didn?t feel she had only been doing it for 3 weeks.Services: Hairstyling
