September 2023 by 370juliad
Location ideal, clean rooms, good breakfast and good choice for evening meal. Extremely helpful and friendly staff. Special thanks to Harry for organising taxis for the 7 of us, and serving us in the bar . See you all again next year .
September 2023 by BBthetravel
I really enjoyed this property. The location was perfect. The staff was polite, warm and very helpful. All the restaurants, markets and local pubs were within 10 minutes. Will be back summer 2024. Will definitely recommend.
September 2023 by michaelidesbaby
As I said before bathroom wasn?t very clean and they run out of food no ice cream no bananas for Knickerbocker glory waited ages but then had to go and ask where my food was and that?s when they told me they were out of everything
September 2023 by annmarie r
We had a lovely stay, good location, clean room, comfortable bed, breakfast was nice, price very reasonable, parking just over the road which was convenient, staff very polite, couldn?t of asked for more, will definitely return.
September 2023 by clwhiley
Booked last minute for a quick trip to Norwich. Very warm on the 5th floor due to the heatwave. Comfortable bed, clean bathroom. Had all I needed. Could hear everything happening on the road outside due to the windows being opened (necessary because of the heat!) Central location very handy for the City. Would book again.
September 2023 by princessmaire
No air con. When it?s 28 degrees outside and 20 degrees at night, this is a big big problem. This is my first night of 2, it?s 1.22 am and the noise of the road outside is loud. However i don?t wish to close the window as the one small fan will be as useful as a chocolate teapot. However the room is clean and the staff are lovely. The location is good too- near the shops.
September 2023 by paulsvw
Very clean room great location staff very friendly, great hotel would recommend for those on a budget really enjoyed my stay, beds a little on the hard side for me but overall a comfortable stay, nice bar and priced reasonable for a city centre location
September 2023 by V5179RF
I had pre-booked for a two course dinner for which I paid for at the time of booking. After choosing a meal from the menu I went over to the bar/counter to indicate my choice. I was told that I needed to pay an extra £1.50 for the Ale and Steak pie. After waiting a considerable time for this meal which consisted of a pie, peas and smashed potato; all of which should have been served in less time. I arrived at the café/restaurant in a short sleeved shirt and after a time, began to feel cold blasts of air from the air conditioning unit so much so that I return to my room to put on a zipper jacket. Apparently the oven was seen to presumably for repair, but according to the person at the bar/counter they messed up my oven.
September 2023 by Kate C
courteous pleasant staff, very clean, room card keys worked (often they dont in other places and often have to be replaced), great location. loo set was broken (I was only in room overnight so didnt get it repaired during my stay) and smell of bacon very strong each day at breakfast time which would be annoying/upsetting for some. It is very noisy all day and night (from outside) in south facing rooms which are also very hot even on moderately warm days and even if curtains closed all day. I strongly recommend ensuring you have a north facing room - I will only stay again if this is guaranteed.
September 2023 by O453ZCjulier
Booked an accessible room as staying with a disabled relative. We were not advised that there was no on site parking or that the room was not in the ground floor. Both of these issues caused great anxiety to my companion. The room was grubby and the staff non existent. Asked to leave luggage in the main area and told it would be watched was not! Nobody on reception when checking out a did you have a good stay would have been appreciated.
August 2023 by MrsPreview
Hotel : Travelodge Norwich Centre What 3 words : ///award.grass.loft Date : August 7th to 9th 2023 Room number : 319 Price Paid : 155GBP total. Number of nights : 2 Number of guests : 2 Adult, 1 Teenager Bedroom type : Family room with 1 Double bed + 2 rollout beds. Value : We paid a low to medium price at the time in comparison to other available hotels. Number of floors : 6 Distance to train : 20 mins walk from Norwich train station (Via the pedestrianised shopping streets) Purpose of visit : Business Brief synopsis : Hotel Room is spacious with a considerably sized window that opens partially. The room features older style Travelodge decor. Bathroom : A larger than normal sized Travelodge bathroom. Shower or Bath : Bath with taps and fixed wall mounted shower head ? (The bath we got is substantially deeper and more pleasant to use than what is often found in Travelodges) Water pressure : ? Moderate 6/10 Water Temps : ? 10/10 (The water can get so HOT, that clothes can be soaked if needed) Mirror : Very large and suits the space well. Any Issues ? : The bath soap dispenser was either nearly empty or the dispenser itself was damaged. The poor lighting in the bathroom makes it hard to see the mirror accurately. Bed Room : ? Good sized bed room. Main Bed : The double bed was big , spacious and had lots of life and comfort in it. Spare Beds : Both smaller ?Children?s? beds were in good working condition. Is the room tired or worn out : 6.8/10 The desk design and the storage area suits the space, but needs to be updated in terms of wear and modernisation. Duvets and Pillows : The double bed featured a single ply thin linnen sheet feather than a ?duvet?, which to be fair helped offset the overly warm temperatures in the bedroom. I believe there was the possibility of other bed covers if needed. The two two children beds, both featured traditional European style duvets with cover sheets. Room Odour : ? Fine In room Fridge : No In Room Bottle opener : No In Room Hair Dryer : No Ironing board in room : No Safe box in room : No Kettle : Yes (although it was needed to taken down to reception upon first inspection and be replaced due to internal burn damage) TV : Yes TV Size : Approx 36? flatscreen TV Channels : A good selection of channels. TV Remote Control : ? Broken, Batteries were replaced by reception but the remote remained broken and unresponsive. European plug socket : No U.K. electrical plug socket : ? Yes but very limited (The room only features 2 unassigned electrical plug sockets that are not pre reserved for other room appliances) USB Socket : Yes Type A (6 in total) Room Air Conditioning : No Portable Room Fan : Yes (1) The fan could do a better job if the power cable was longer to allow it to be placed nearer to the window. Using the portable fan requires having to use an electrical plug socket that is pre assigned for another in room appliance. Even if it was possible to obtain another room fan from reception, the lack of electrical sockets, the position of electrical sockets and the length of the provided power cord all offer significant challenges. Ability of the portable fan to cool the room : Poor ? 5.3/10 Windows that open : Yes, partially. With a child chain to help prevent any accidents (This I don?t believe can be overridden) General Comfort : Acceptable : 6.9/10 House Keeping : ? Meh 4.7/10 (Needs improving) We found a sock on the middle of the floor when we first arrived in our room, possibly belonging to a previous guest. There was remnants of sweet packaging on the floor. The soap dispenser in the bathroom showed signs of dirt from the side view (seen when in the bath) suggesting that the cleaning process used to clean the room was not adequate. The soap dispenser didn?t work properly. The carpet had not been vacuumed, and there was evidence of previous guests. Hotel Amenities : 24 Hour reception : Yes (front doors to enter the premises require a hotel keycard to enter after 22:00 hours) Vending machine : Yes Internet : Free for 30 mins, paid after that. Internet quality & speed : Ok 6/10 Wifi conn
August 2023 by NRD522
Like many other Travelodges, the friendly staff and excellent rooms are great. Norwich I love because of its location and ease of parking in Sainsburys(using an App). During the particularly hot time of my stay, no duvet, a working fan, and opening windows were appreciated. Have already booked my next stay.
July 2023 by eebb45
had a short stay at the travelodge. the staff at reception who checked us in and out were very friendly and accommodating, and the room itself was clean and cozy. the bathroom was clean too. I slept very well.
July 2023 by anelyselewis
The food was appalling! Ordered chicken burger with chips and a side of onion rings. The chicken was tough, the chips hard and cold as for the onion rings the batter was uncooked inside and full of flour!!
July 2023 by ramkI8256CJ
Excellent customer service with friendly staff, lauren the receptionist was very helpful, clean and comfortable rooms and quiet stay, fan was very helpful to keep the room cool in the summer. Will be visiting again.
