December 2023 by Dennis Cooper
Brilliant Pharmacy. For the area this Pharmacy covers they do a great job. Hannah is a treasure. Some people are very rude to the staff which is certainly not necessary. Well done all staff.
December 2023 by Kevin Hinde
I would just like to thank the male pharmacist in Well Pharmacy for taking my blood pressure and passing details onto surgery. Medication sorted. Very much appreciated. Thankyou.
October 2023 by Grant Griffiths
Great customer service. Used on a Saturday. Thorough advice and clear understanding of the item purchased
October 2023 by Gerard Marsom
Staff are always attentive and work so hard to give an amazing service, even though they have a huge workload
September 2023 by Philip Monument
Excellent service always helpful
June 2023 by Alan Sims
This pharmacy has been in a 'dark place', but the staff are working hard and bringing it back up to par. A difficult time for such shops, but this one is fighting back and deserves full local support.
April 2023 by Robert Green
Both my wife and I have regular monthly large prescriptions to collect. We are sent a message to say when they are ready with a clear indication which prescription is ready. In short an excellent service, very occasional blips but overall I cannot thank the staff enough for their polite and efficient service. Pharmacists are an essential part of all our lives and do not get enough recognition or thanks.
April 2023 by Irene ! Morris Newton
I went to visit the Wells Pharmacy Easter Sat to collect my husband and my monthly prescription to find a notice on the door closed at 11am due to no pharmacist I then had to contact 111 to find out what to do next and I had to go to Wells Pharmacy Hall Road but I think it is about time Wells Pharmacy is taken seriously for this village of Poringland the young girl on the counter is fantastic
March 2023 by Selma Gokceoglu
This pharmacy is my only local one , l am fed up to see lots of essential stuff is constantly out of stock! Such as Covid tests , codamol tablets , anti virus mouth wash! I had to drive 5 miles both ways to get a decent medication from boots . And staff attitude is bad as well , that are not really sorry for you , distant apology and defence is not helpful . Shame we could have a different pharmacy provider at that location which will provide a much much better service for locals .
January 2023 by Kevlar
Things were a bit hit and miss before but things have improved greatly recently so well done everyone for turning things around. My prescriptions now are ready quicker with the newer staff
January 2023 by Sean Chambers
Visited on 20/12/22 and according to the receipt issued was served by Jack the Pharmacist.I needed advice on a chest infection coupled with possible Laryngitis.This chap literally stopped what he was doing and spoke to me. I thought I was going to have to wait but no. He was as pleasant as pleasant could be and so kind and friendly. He went into detail about what what I should and shouldn't do. By the end of what essentially was a free 20 minute consultation I was left feeling much more reassured.I can't really praise this man enough.As a general note, I have always found the people here to be very friendly.Kindest RegardsSean Chambers20/12/22
November 2022 by Orphy McDonald
Took time to advise on an injury and were will to accept that they couldn't treat it(small space, limited stock for my obscure problem) ilwhilst offering suggestions and appropriate treatments. Very reassuring.
August 2022 by Tony Parkins
So helpful and friendly! I imagine that these guys get a lot of stick because surgeries have not sorted out prescriptions but they dealt with ours so well, i canonly thank you
April 2022 by Sam
Prescription ordered in a timely fashion and staff were pleasant. However, I was extremely disappointed to see not one member of staff wearing a mask / adhering to distancing. It appears that there is no covid protocol in place and this is surprising especially when every NHS healthcare setting in Norfolk and Waveney are adhering to covid protocols in clinical and non clinical areas. I am always disappointed seeing the public not wearing masks or adhering to distancing in such areas but not seeing staff following covid protocols where the extremely vulnerable visit on a daily basis is appalling.
March 2022 by Emma Smith
Never the same staff two months in a row, despite ordering medication from the dr having the same prescription each month always items missing or not ordered! Please staff the shop property with the same staff to give a better service just very poor altogether. I wish we had another chemist locally! I can?t understand how the shop is so shambolic, clearly the company ?Well? don?t give a hoot about their customers or their staff being over worked! No wonder they can?t keep the same staff!
