March 2018 by Spencer Mack
Excellent little tea shop in the heart of Norwich. The staff is friendly and efficient. The tea and coffee selection is fantastic! Never had a bad product from here. Prices are high but reasonable for the quality.
December 2017 by Sam4_Weapons
Tea, coffee, hot chocolate it's all amazing with really helpful and knowledge staff
November 2017 by lucy creaney
I went in this shop today to buy some loose leaf green tea. It's my first time to this shop and I spent 15 minutes talking to the lady about different teas and flavours. I then asked about quantities and prices and was told I could buy their plain green tea 100g for £6 which seemed decent to me for my first tea. I proceeded to the checkout where the lady weighed my tea and packaged it for me. She then asked if I am signed up to Whittard which I replied no but was interested in doing so as I am a big tea drinker and was really impressed with their store so far. Then just as I am getting my money out to pay I am told that it's actually £8 for 100g of my chosen tea. I told the lady that I wasn't looking to spend anything more than £5 or £6 because I wanted to try this tea at home to see if I liked it or not before spending more. I asked if I could have a bit less than 100g which I was told no. So after spending 20 minutes in the shop I had to leave empty handed because the lady got the prices wrong. I was really looking forward to trying this new tea and signing up to them and exploring new teas and flavours but after my experience here I feel very disappointed.
I feel the lady could have at least offered me a smaller bag for £6 rather than just telling me I have to buy minimum 100g.
May 2017 by Caroline Dounavis
Management very friendly & helpful. Happy to let me try before I made a decision which was great!
April 2017 by Anh Nguyen
Nice place for tea. Staff is really friendly, I want to try a tea which isn't in the sample area and she made me one to try it before I decided to buy. Just really nice Whittard