December 2023 by Stephanie Cundall
Not bad review just thought there should be a age restriction on self service like in tesco where you can buy alcohol it stops until someone approves it. The self service doesn't seem to do that at b&q
November 2023 by L B
Plants need to be reduced when damaged or dying, too many bad houseplants left for sale for full price
October 2023 by Jackie Prior
I popped in today to pick up some flooring. All the staff I encountered were friendly and helpful, especially Charlie who went above and beyond, helping me out to the car and even helping me load. We?ll done Charlie and thank you again ?
September 2023 by rowland bufton
Had everything I wanted and easy to find
September 2023 by mags maund
Can always get what you go in for ...liked the place for years
September 2023 by Ardam Ahmed
Found what I needed.Staff were helpful and polite
September 2023 by Andrew Howe
I use thetford a lot to buy from for it?s convenience but I?ve been back twice to gain a refund for some paint as the first visit for this ending with myself being told to contact Valspar however after contacting Valspar they stated that the issue should have been resolved by the B and Q store. So on the second visit in this issue it?s has been resolved. I Would like to thank Tim at Thetford for his knowledge and professionalism today in resolving this issue.
August 2023 by Julie Mason
I like and appreciate that this company employ older more, experienced, mature staff, , ( that have been, there and done that !! Or tried to, lol lol , like me ?). that are able to impart their knowledge , and knowhow onto customers,,... I've always recieved cheerful willing help and advice from the staff in this store , and even the youngsters that they have working there too, are a credit to them
August 2023 by Dale Edwards
Friendly staff and good selection of products
August 2023 by steve keeler
After being let down at currys today, all was restored by Tim in the paint shop, very helpful and new his paint, went to pay and was met by another helpful Happy Young lady , well done B & Q thetford
August 2023 by KEEP REAL
I went to this store after checking stock online, and when I arrived and asked a member of staff, I was told they were sold out. I then showed the staff member in question it was in stock, and then she decided to go look after huffing & puffing about it. I got my item, but ultimately, this was a really poor experience, and the store has work to do.
August 2023 by mark dunn
Was able to purchase everything we went in for. Like the way they cut sheet materials in smaller sizes
July 2023 by Ursa Major65
Poor little store - more like a Homebase. Fine if your after some cushions or a plant pot but not much here for the tradesman. ONE TILL with 1 cashier that did all sales and returns, no Tradepoint counter so you can imagine how slow it was!Thankfully, this store isn't my local!
July 2023 by bonnie warwick baker
Well i had to take something back today The staff were lovely' Helped push my trolley Got a refund no problem.Thank you B&Q. ?
July 2023 by Carol Abrehart
Got everything we wanted there so happy with service
