January 2023 by Gordon Farrel
Missed parcel delivery yesterday - informed by tracking site that it would be delivered today (30/12) and that I could specify a ?safe place? if I was out when it arrived. I did so and the delivery driver ignored it and took the parcel back.I checked the website for the (Coulby Newham Delivery Office, Ridgeway) office opening times which stated open until 5.30. I arrived at 4.40 to find the place locked. Pressed the intercom to be told by a female employee that ?we?re closed?. I said that the website says 5.30, and she replied, ?it?s wrong, should say 4.00, and there?s a sign on the gate says 4.00 closing too?. Absolutely useless Royal Mail!
January 2023 by Glynski McFlynski
Open Saturday 9-5? No it isn't, thanks for the wasted journey
December 2022 by Alle s
Recorded my post man posting the card through my door with out knocking and to add insult to injury he didn't even have the parcel in his hand...no intention of delivering luckily I have cctv so it's been reported
December 2022 by Salle
Recorded my post man posting the card through my door with out knocking and to add insult to injury he didn't even have the parcel in his hand...no intention of delivering luckily I have cctv so it's been reported
October 2022 by Darren Bradford
Turned up tonight at 17:00 to pick up a missed parcel and the place was closed.... however, the Sign on the gate stated closing at 18:00.They'd carded my door, even tho I'd left a note on the door stating its ok to leave with my neighbour.Very poor service, I gotta say....
October 2022 by ian oldham
Never open...Best option is Amazon these guys are dinosaurs..
September 2022 by C Walker
Whenever I go to see Dave in reception at the sorting office Coulby Newham to collect a parcel , its fast & efficient & friendly. Im always impressed !
August 2022 by ian johnson
Just been to collect my parcel which was returned to the depot yesterday. Checked website for updated times. All good. Arrived and there is a notice saying the staff are on strike with further days of industrial action planned. UPDATE THE WEBSITE.
July 2022 by Kevin F
Rude staff, one female is either deaf, or thrives to talk over you continuously and aims to be the most unhelpful person known. Then tries to get your back up. How this place is still running is beyond me.
June 2022 by HexterTheJexter
Very Helpful friendly Staff.
December 2021 by Jon Storey
Please update your new opening times at Coulby Newham on your website, as my new post man just ticks return to depo instead of just leaving with a neighbour nice one, we had no problems with our previous post women she was fantastic cheers ? Closed Sunday ????
September 2021 by rosie beckford
Postal servuce from here is disgusting.. sm actually going to get intouch with head office after service received today
August 2021 by Martin
Since the Coulby Newham office took over the managing deliveries from a local post office the service has deteriorated rapidly. I estimate we get deliveries only 2 or 3 days each week with no information as to what these days will be
August 2021 by Paul Smith
Post office hold onto parcels this has happened about 3 times now. suppose to get Wednesday now Friday post man not been for 2days.
August 2021 by Ann Chisholm
Just driven to collect parcel.Apparently now only open from 8 until 10.00 in the morning. Why isn't this on the website!!!!!Scruffy small sign on gate at the depot is not good enough.
