March 2024 by Larry Jenkinson
I recently returned a pair of Loake boots that had come apart.The Charles Hobson team replaced them with a better pair via Loake without any fuss.I would highly recommend them.
March 2024 by Alex Nicholson
Excellent service from Charles Hobson. Ordered a Barbour Jacket online, with free postage, and received it only three days later. The package even included a hand-written thank you note. Very pleased with my new jacket, the price I paid and the service I received. I will be using Charles Hobson again in the future.
March 2024 by Akhil Bhardwaj
Great discount, fast delivery, and a handwritten note. Will purchase again.
March 2024 by adrian milner
Great experience dealing with Charles Hobson, fast service, value for money and a great deal on my Barbour product. Very happy. Customer service exceptional and hand written note enclosed gives the finishing touch. I will be dealing with them again and calling in store on my next visit to York.
January 2024 by Ian Richardson
Thank you for the quick delivery of my black Sapper Barbour Jacket. It fits like a glove and because I bought it from yourselves I saved at least £65.00 off the retail price of almost everywhere else. Well done. I will be back to buy addition items in the future.RegardsIan RichardsonIn Huddersfield. Uk
August 2023 by Paul Meacher
Ordered 2 shirts on Wednesday, delivered on Saturday - really efficient and good price in the sale
August 2023 by Elaine Hudd
Husband was looking for the Barbour Ashby stone jacket found Charles Hobson online jacket arrived tire after ordering late Friday afternoon fits a treat and we have found a little gem in easingwold even had a little thank you note inside which has the personal touch from a true gentleman?s outfitters.. hubby also noticed he sells Loake shoes of which he has a few so will be back and if up visiting will drop by from Exeter Devon Matt & Elaine
April 2023 by Anne Dickens
I bought a Barbour jacket from them online. They were cheaper than Barbour, had free shipping and my coat arrived extremely quickly. Perfect service.
April 2023 by john cadman
I wanted to replace my well worn Barbour jacket and found a great deal online.I phoned the shop to confirm the sizing and ordered online at 3pmThe jacket was delivered the following day at 2pmFabulous service and a very competitive priceAbsolutely delighted and can recommend this retailer without question.
March 2023 by Jon Whyte
Found Charles Hobson on Google selling Loake shoes on sale, decided to give him a try. Whilst on the site i also ordered some Eton shirts (love Eton shirts, i have dozens of them).Like many I gained a kg or two during pandemic, so found i was in between sizes on the Eton shirts, sadly they had to be returned.Received a curt email from Charles Hobson on receipt of the shirts lambasting me on the condition they were returned and suggesting that they were no longer saleable.Im perplexed, i literally tried the shirts on and put them straight back in the packaging. Did you expect me to put the pins, shirt board and neck strip back in, then perfectly fold them into the packaging exactly as they arrived from the factory?Would you expect a customer to do that after trying on a shirt in your store? I suspect not.Shocking way to talk to a customer. First and last time i use them.In the meantime, i will revert to buying my shirts directly from Eton (or Harrods, Selfridges, Fenwick, House of Fraser, Flannels or any of the dozens of other options selling the brand).
February 2023 by Brandon Low
The customer service at this store is excellent! I had a manufacturing defect on one of the shoes that I purchased and when I notified the store of the defect, they sent a new pair instantly.10/10 and I would recommend this store to anyone. Shoutout to Miriam for taking such good care of me :)
February 2023 by Lisa Bardy
Ordered on the 11th of Feb items came today I emailed to see when my item would be dispatched james emailed me back really fast.. their was a problem with the item I'd ordered been the wrong size but he managed to sort if for me and offered me a different top in the right size needed I can't thank you guys enough my other half is well chuffed with his new gear and we will certainly be ordering from you again.Brilliant business rapid response and so polite thank you so muchLisa bardy
February 2023 by MC
Superb delivery and service and great prices for Barbour jackets. Highly recommended.
January 2023 by John Ratcliff
First class company fast delivery and very pleased with my new Barbour coat which fits like a glove well done will be buying from you again cheers ?
January 2023 by Richard Ainley
Fantastic service great company decided to purchase a Barbour jacket ordered on Tuesday evening delivered Friday morning I couldn?t be any happier many thanks for the great service,
