March 2024 by B C
Awful experience. Ordered 2 new tyres on Thursday morning online and booked appointment for Saturday lunchtime. I got there on Saturday, after a minute or two wandering around the guy returned and told me the tyres haven?t been delivered. Apparently they?d probably be delivered at 2pm. No apology. While I was having this disappointing discussion a young lady walked in for a wheel alignment appointment she had booked that morning, but was swiftly told they wouldn?t be able to do it as they were too busy. ?But I?ve confirmed it online? she replied, ??that?s just the online booking system, we can?t do it today, tomorrow maybe.? She walked out. I was still there waiting. ?We?ll call you at 2pm, they?ll be delivered by then? I was told, so I walked off into town to keep myself occupied for 2 hours. At 2.30pm I?d had no phone call so I called them. You guessed it, no delivery, no apology, so I cancelled and took my business to a competitor. They really didn?t care. This is a small town centre garage, hardly any space out front, they can?t handle the volume of work, online booking system will take your money but doesn?t guarantee the work will be done - avoid
March 2024 by AMO OGBEIDE
The worst place to be for your MOT Testing. I went there for my services and MOT Testing, their price was unimaginable, things they claimed that needed to be fixed on my car to get passed were all false. I went to other mechanic and it was done with very very cheaped price and the test went well. Please, don't let them deceive you to telling you lies about your car. When I met with them to explain in details they couldn't and were telling something different from what they said on the phone. They are cheap fraud trying to take money from you. It's a bad experience and not a good place to recommend to anyone.
February 2024 by Robert Wilson
Sam and team here have always done a good job on various things on my car that need a fix. Happy to recommend
February 2024 by Tiffany Snowden
I had my car in to replace two tyres that had gotten nails in and Sam was very friendly and helpful from beginning to end, calling to let me know that a third tyre's tread was below the legal limit, so they arranged to have that one replaced same day. Can highly recommend!
December 2023 by Graham Whitehead
Great service and quick change of brake discs at a good cost. Receptionist Sam was very helpful too.
November 2023 by Jenny Norton
Great service and really helpful advice. They squeezed me in on a Saturday to check my A/c due to an excessive problem with condensation. I?m hopeful it was a pretty simple solution but they were really accommodating and pencilled me in to come back just in case. Refreshingly good service - thank you!Service: Air conditioning
November 2023 by Jake Wrightson
Very friendly service from Sam and the team as usual. Prices very reasonable too
August 2023 by Sarah P
Thank you to 'Geordie' David, who helped with the oil mystery with my car. He was so kind and helpful, keeping in touch with regular updates and ensured the car was given back safe, and extremely clean of oil! Thank you.
August 2023 by Matt Bandy
David and Justin were brilliant, they went the extra mile to help out and fix the issue. Restored my confidence in Halfords, following a bad experience at another branch 6 months ago. Fully recommend bower road.Service: General repairs & maintenance
June 2023 by John horton-fawkes
Brilliant! I just had my MOT done at Halfords, Bower Road, Harrogate, and they really do deserve the very highest recommendation. David and Lewis in particular were outstanding, as was the whole team of staff. Ultra satisfied with their extensive knowledge of mechanics. Great job! I wouldn't go anywhere else.
May 2023 by Sophie Ramsay
Took our Honda for a service as we'd only bought it the previous week. We don't live in the area, only visiting family for the weekend, so was hoping there wouldn't be an all day wait. David booked us in at 8.30, said it may be late afternoon when we could pick the car up. Called back in around 12.30 and the car was ready! David was very pleasant and helpful, and went above and beyond to get the car sorted quickly! I'll be definitely booking it in there at MOT time instead of our usual mechanic! Cannot recommend this garage enough! Thankyou ?Service: General repairs & maintenance
May 2023 by Sam Binney
Popped in today to buy some coolant as i was low. No coolant sold there but they just topped me up there and then no questions asked and for free. Amazing service, great guys down there. Cheers Liam
May 2023 by Wendy Green
Called in this afternoon to get my tyres checked & was seen by Geordie Dave.. Top bloke, great customer service. Will definitely use him again.
May 2023 by Paul North
Very bad service, booked wheel alignment online , paid up front, turn up at garage just to find out they don't do alignment on certain cars, very annoyed as just laughed as I left,if they don't do certain cars they should clarify what they do and don't do, will never use againService: Wheel alignment
February 2023 by Cloggy987
Fast friendly service got my flat tire sorted quickly.