February 2024 by amanda Birks
Wonderful, very nice small department store over 3 floors. The staff are friendly and acknowledged me very helpful. Not pushy, very good handbag selection. Coach Lalage Beaumont. Mulberry, Ralph Lauren. Luxury make up brands and fragarence. Good selection. Of ladies fashion. Love the Max Mara and Marella. Perfect Department store clean modern nice and bright very well presented Merchandised to perfection.
January 2024 by Noname Nothere
A good traditional store normally we would have had a snack here but we had only just had one the staff very friendly and polite this store as been around for many many years now very nice store.
December 2023 by nigel sargent
Sandra and Bev were so amazing after I thought I was placing an order at Torquay shop but turned to be harrogate shop. Which I am so grateful that happened but they were great. My order was delivered so quick.
December 2023 by Emm Carr
Nice department store. Bit pricey but has some nice stuff.
November 2023 by Steven Marsden
good restaurant
November 2023 by Sarah Thompson
I did visit Hoppers to buy products on the cosmetic floor, I walked around the cosmetic counters 2 or 3 times looking for help, to see the staff applying makeup on each other and a group chatting, I asked a lady about a product and she looked frantically for some help, the counter assistant was having a laugh at another counter, she eventually came to help with my requirements and I was told, sorry we don't have that, then she went back to doing what she was doing with her colleagues!!! I was not encouraged to look at anything else on offer or another brand. I walked out and went to Boots the chemist and bought an item a lot cheaper without a branded name on it. Waste of time going as the staff can't be bothered!!!
October 2023 by Arriana Rinaldi
Went into hoopers today to look for a specific aftershave with my grandparents, however it was out of stock. I was served by Karen and she was really really helpful and friendly. She recommend alternative scents and sprayed numerous testers to help me find one i liked. She is a credit to the shop.Also the shop had a great range of products and very tidy. Will definitely return in future.
October 2023 by Peter Banks
This is a traditional classic up market department store. The usual cosmetics department and ladies fashion with a small men's department on the lower floor selling designer brands. There is also a nice café on the lower floor and toilets.
October 2023 by Susan Kim BROWN
Staff always Very friendly and willing to assist.A different range of products to other shops in the area.
October 2023 by Estelle Perry
Popped in to buy a chanel lipstick ..And a squirt of some expensive parfum..
September 2023 by Kim Adams
Lovely department store with beautiful clothes, accessories & beauty with perfume stands. Staff are polite, helpful and friendly.
July 2023 by Lucy
First time in Harrogate visiting a good friend. Spent Saturday shopping and although the store stocks excellent products, the staff were terrible. Not one person approached us . The dark haired older lady on fragrance looked at us like we were a piece of something on her shoe! Shame as we were willing to have a spend up. Will not return there on my next visit to Harrogate.
June 2023 by Melanie Denyer
I don?t get to Harrogate often, but since the demise of Rackhams in Skipton, I?ve enjoyed taking the odd trip over the tops to Hoopers in Harrogate, and making more of a day of my shopping trips.Today?s visit was excellent as usual. There is a disabled parking bay at the beginning of the street opposite, so it was easy to park up and then roll in to the store. On the disabled access note, the store entrance is level and there is a small lift at the back if you need to visit any other floors. Today I stayed on the ground floor.It wasn?t far from closing time when I arrived, but there was no sense of anyone rushing me when I approached a counter for help. The service from the lady on the Estée Lauder counter was excellent, including finding me a shade of lipstick on the Clinique counter when we worked out that her brand didn?t have the right shade - this may sound like I was being weirdly specific, but since this is to be worn to a wedding, it wasn?t just a casual ?wonder what they have? mission.When it turned out the perfect shade was not in stock, she was kind enough to recommend the nearby Boots and give me directions to reach it that were also step free. She even offered to walk over herself and check for me, which was certainly above and beyond, and instead I thanked her and went myself.This is the first time I?ve needed help on the shop floor at Hoopers, but based on this experience, I?ll not hesitate to ask again.
June 2023 by Stephen Massey
Lovely store. Staff excellent and very helpful.
May 2023 by David Jones
A great little department store. It's size is a positive offering a great selection of everything.
