March 2024 by Trevor Chapman
I Had a slow puncture on 6th March and called in at the Harrogate establishment for assistance. I was attended to immediately and the puncture repaired straight away. First class service
March 2024 by Ross Treseder
Very Poor! Had a brake check there in December ahead of a long drive to Switzerland with my wife and 3 young children. They advised that all discs and pads needed replacing, for which I paid several hundred pounds. Recently took my car for its MOT and it failed because Kwik Fit twisted one of the brake hoses when installing the new disc meaning one front brake wasn't functioning and resulted in a huge and dangerous imbalance. When I took it back to them to resolve they fobbed me off by untwisting the hose and cleaning up the corroded (because unused!) disc but doing nothing else. As such, it remained an MOT fail because still a huge imbalance due to one brake pad not wearing down on one side. Eventually they replaced both discs and pads again to resolve the problem. However, they did not offer any sort of apology for the fact their poor workmanship resulted in me and my family travelling in a dangerous car for 2 months. Also suggests that they performed no additional brake or road test after doing the original work.
March 2024 by George Acheson
Very professional helpfull in every way from the start to the finish
March 2024 by Kevin May
Great service - pleasant staff - good pricing
March 2024 by Marco Schubert
Brake service on short notice. Parking is a challenge, but the service was faultless.
March 2024 by Daniel Swepson
Friendly staff & really efficient service.
March 2024 by Barry Twidale
Very friendly and professional staff. Great job all round (very quick service too).
March 2024 by Becky Banks
I felt like a priority even though they were very busy, they made sure to get the job done as quickly as possible. Everyone looked like they were really hard at work. I was given options of what my repair could be. The guy In charge was really friendly.
February 2024 by John Collingsworth
Speedy pleasant service
February 2024 by Lewis Pugh
Excellent service, kind and polite workers and good price.
February 2024 by Karen Longster
Polite & helpful staff. Easy to book online with clear pricing structure and job done within stated timeframe.
February 2024 by Christina Lipcheva
Always welcoming and helpful! The first time I visited was last year when my car battery died. I was able to get a replacement in 1hr and I was on my way!Recently, my tire pressure light came on and I stopped to ask if they can check my tires. The guys were super helpful and put air in all four tires right away and did not charge me anything, I was very grateful as I don?t yet know how to do it myself!
February 2024 by John Tate
The chap who booked us in did so for the most expensive tyres known to man. It was only when I asked if that was the only option that he gave me other alternatives. Also. His customer service could do with a lot of work. I won't go back to that depot, that's for sure.
February 2024 by Alex Smith
I initially visited last Friday (6 days ago) for two new front tyres. They also advised me that the tracking required adjustment, at a cost of £75; fine, I thought, seeing as it's never been adjusted in the 4 years I've had the car.I got a puncture on a different tyre yesterday, and dropped the car off at Kwik Fit Harrogate again this morning. They rang to say that I need my tracking adjusted, at a cost of £75... they seemed bewildered when I pointed out that they had done just that 6 days/100 miles earlier! It felt as though they were trying to fleece me of extra money for unnecessary work.Tyres were a good price however.
February 2024 by Anna Spratt
Great, quick, professional service. Highly recommend Josh at Harrogate. Thank you!