September 2022 by robmE7658AS
This store had excellent changing facilities enabling clothing to be tried on.Pandemic arrived Changing rooms closed.Months ago local Charities opened changing facilities. SAINSBURY'S DIDN'T WHY ?? YET MORE PROOF OF DECLINING CUSTOMER SERVICES WAKE UP SAINSBURY'S
May 2022 by johnhouston2
I?m generally not a fan of supermarket breakfasts, but the one I had in Sainsbury?s in Harrogate was quite alright without being particularly memorable. It was substantial with two sausages, two rashers of rather insipid bacon, hash brown, mushroom, beans, tomato, fried egg and a slice of toast. I added a mug of tea and the whole lot came to a very respectable £6.80, which represents excellent value. Service was quick and friendly, and the only downside was that the food simply didn?t have that ?piping hot straight from the pan? feel. It did the job, but does it leave you smacking your lips and looking forward to coming back for more? Not really.
February 2022 by Julie O
We visit the store regularly and have always liked the look of the in store cafe. As such we decided to pop in for lunch last week and were not disappointed. Not only was the food enjoyable but the staff were very polite and attentive.
January 2022 by big_rog1
Sometimes slowly served,but fairly good value we usually get the regular latte priced at £2.40,which is big enough,but if you pay 30p more you get large which is huge and to eat we have the fruit cake slice with butter very tasty.
January 2021 by 14dizzle
I tried to purchase some Sony headphones which were on offer for a greatly reduced price. At the till they showed as full price. One of the assistants asked someone to help, who stated the price shown was wrong and I needed to pay full price. She was rude and unhelpful, despite the fact I remained polite and had done nothing wrong. Disappointing Sainsburys!! Your customer service leaves an awful lot to be desired. I will be taking my custom elsewhere!
September 2020 by EllenAvalon
My daughter in law was shopping in sainsburys, Harrogate today when her ten week old twin son needed feeding. Staff would not allow her to sit in the "closed" restaurant to breast feed him. She ended up having to walk around the store feeding him. Disgraceful Sainsburys!!
August 2020 by Scotjimf
Presented a £20 Clydesdale Bank note and was told it wasn't legal tender , but their machine checkout accepts them as LEGAL TENDER they didn't have an acceptable answer other than at one time they had a lot of fakes with this bank, even though all notes are all polymer now, the idiot in charge at the top of Sainsbury Harrogate seems to have tunnel vision, I suggest all Scots in the area flood this store with Clydesdale notes, the bank belongs to Virgin Money owned by an ENGLISHMAN I wonder if Richard Branson is aware of this discrimination
April 2020 by Lynda N.
went to harrogate sainsbury's today the one of your staff on the door was very rude to me .i know its hard at this time but there is no need to be rude i was very polite to him .i was so upset i went to other suppermaket to do my shopping .it will be a long time before i shop at sainsburys this is the second time this week one of the staff has been rude to use i think they should now its hard for everyone no need to be rude and off hand with customer if it wasn't for us customer they would not have a job so please think before your rude to a customer
March 2020 by TomWoodstock
Sainsburys have boldly removed one of their two cash points and reduced the number of self checkout stations that accept cash......brave since the nearby better and cheaper Morrisons has done none of these things....
February 2020 by pomholliday
I don?t understand how people can complain It?s a cafe within a shop that can allow you to relax and take a breather Really friendly, both cafe staff and also shop staff - will help out where they can and also are always about Thanks guys!! I appreciate each and every one of you.
February 2020 by X1981ZXamandas
Disgustingly dirty the floors looked liked they haven?t seen a mop in years I had a coffee no way would I eat here .. god knows what the kitchen looks like .. I put hand gel all over the table to kill the multiplying germs ?
December 2019 by aissiegirl
Thank goodness I only live down the road from Sainsbury's and can indulge in their cafe on a regular basis! They really do good coffee, and the best toasted tea cake around. There are of course, other things on their menu, but I don't experience these. It is a good place to relax, with plenty of room for wheelchairs, and various daily papers are available to read. The staff are really friendly and helpful.
December 2019 by angiekimbo
Big store with good selection of clothing etc. Ample parking. We called in for a quick cuppa in the cafe which was a good size. The store was what you would expect of a Sainsburys.
