February 2024 by Farzad Bakri
shirt branch root staff how closing 1 hour for rest is verry funny
February 2024 by Andrew Mitchell
Absolutely fantastic pharmacy, the staff are very patient and extremely helpful they always go above and beyond to help their customers has to be THE BEST pharmacy in Middlesbrough with the staff to match ,especially the young lady who keeps everyone happy with a beautiful smile and the chat and banter to match ,such a great place
January 2024 by Stephen C
Terrible customer service and I would definitely not recommend this pharmacy. I phoned up this morning to enquire about my repeat prescription that was collected on 04/12/23 and my prescription is for 28 days and expired yesterday (01/01/24). The woman who spoke to me on the phone and in the shop (did not catch her name) said that I should have some medication remaining when that simply isn?t the case. The woman in the shop even showed me the screen with the prescriptions and it said due date 02/01/24 and she still couldn?t accept that she is wrong.It always seems like collecting a prescription from this pharmacy is a headache and they very rarely text to say when a prescription is ready. I?m not surprised by all the bad reviews.Anisa who served me was very professional.
January 2024 by Google user
Terrible customer service and I would definitely not recommend this pharmacy. I phoned up this morning to enquire about my repeat prescription that was collected on 04/12/23 and my prescription is for 28 days and expired yesterday (01/01/24). The woman who spoke to me on the phone and in the shop (did not catch her name) said that I should have some medication remaining when that simply isn?t the case. The woman in the shop even showed me the screen with the prescriptions and it said due date 02/01/24 and she still couldn?t accept that she is wrong.\\n\\nIt always seems like collecting a prescription from this pharmacy is a headache and they very rarely text to say when a prescription is ready. I?m not surprised by all the bad reviews.\\n\\nAnisa who served me was very professional.
December 2023 by Kath Williams
Absolutely shocking service ,the pharmacy treat me like a child diversity should be in training
November 2023 by Alice Leigh
Excellent satisfied service I have, thank you Karen, you are so wonderful! Not only give me advice in patience but teach me how to get long term treatment professionally.
November 2023 by Ann Overfield
Boots linthorpe need to get.more.staff if they cant cope .Myone off prescription was sent on Monday didnt get it untill friday made excuse hadto be ordered in.The blonde ladies attitude needs sorting too .Im going else where from now on .
September 2023 by Sue Harrison
I have my repeat prescriptions sent here and there is always a problem with them either not being ready on time or not having enough
July 2023 by Liam
Abysmal pharmacy. Staff are rude (especially the transitoning guy with the man-bun. Although I have nothing against trans people AT ALL) and should not- be working in the public health sector IMO. Most of the female till staff are nice enough though. Largest pharmacy in Middlesbrough yet constantly run out of the most basic things. If you complain then the "security guard" will hover on top of you, pressuring you to leave. My VERY essential prescription wasn't ready until 5 hours later than they'd said it would be, and even after that the staff were very rude about it. After today I will be going back to David Jarvis Chemist nearby on Eastbourne Road ASAP, where the staff are VERY friendly and scripts are ready a week in advance and there's no security/loss prevention ?officer? bearing down on you while you're trying to get your life saving medication. Awful awful awful. Avoid at all costs - had heard many people say the same thing before but i didnt listen and suffered the consequences...Avoid at all costs!!!
July 2023 by Andy Mitchell
Bit slow with the service but understaffed all the usual items
July 2023 by w ilso
Incredibly poor customer service.Shop opened at 2.30 on Saturday, I popped in to get some antihistamines and waited in a queue of 3 people for 20 min.The staff don't seem bothered...Date 8/6/2023
May 2023 by Noel Davey
Never have the medication anymore, I'm on repeat meds, used to be ready every 8th Saturday, but now it's the following Tuesday or Wednesday!! Takes 4 or 5 days to fill a one off prescription!!!
March 2023 by Peter Weatherley
Very slow service
March 2023 by Saira Williams
Great staff Great service
October 2022 by Helen Speed
Inconsistent opening times. Closes for an hour for lunch which is inconvenient for anyone on their lunchbreak. A couple of weeks ago this shop was open til 10pm in the week, now it closes at 6pm.