December 2023 by Google user
Disappointed with service. As with so many chemists today, collecting prescriptions is a slow and challenging process.
June 2023 by john biggs
Service needs attention no one answers the phone spent an hour trying to get info on prescription,had travel in to see if prescription was in, after waiting in queue for twenty minutes in shop found it wasn't in, so wasted journey, while there phone was ringing all the time but just ignored, tried ringing again two days later to check, still no one answering phone, absolutely no customer care what so ever.
April 2023 by Lindsey Woodier
I absolutely love the place the staff are so helpful and friendly nothing is ever too much for them! So glad I changed my chemist over to this one!!
July 2022 by Brian Etherington
Staff are A1
June 2022 by Theresa McIntyre
Always go here! The best team who would go out of their way to help always! Best Boots store there is! Shame the scottish manager left, she was the best.
October 2021 by Debbie Mucklow
We order babies repeat from here and it has to be ordered in . It takes more than a week for them to sort it. Then on one occasion it got lost in the pharmacy and I had to get 111 to issue a new script after ringing round every chemist trying to find someone who had it in stock . They never text when your script is ready and then when you ring up you can't get anyone to answer the phone .So I went to the store and then a member of staff was complaining about the phone ringing. Perhaps if you text people when their scripts were ready they wouldn't feel the need to ring DISGRACEFUL! ServiceI will not be using this chemist again after 6 months of giving them a chance as times are difficult , I think that's enough ?
August 2021 by Joy Scott
The servis in this store is the worst.. I have ever come across....Boots need to have a big shake up ..Four trips to this store and 2 phone calls ..I finally got my diabetic medication . The staff blame staff shortages ..Well thats not the custmers problem its theirs..
August 2021 by lexi mai stevo
Can't praise the staff enough, always go out of way to help, done a fantastic job through the pandemic, yes you may have to queue but same in every shop, well done to all the team
August 2021 by Joanne Timney
Have been trying to contact this chemist by phone since Tuesday,the phone is either off the hook or ignored constantly, absolutely discraceful!!!
July 2021 by Ken Carney
Following discharge from JCH, suspected TIA, Doctor advised me to monitor sugar levels. A leisurely stroll took me to nearest Boots pharmacy, illegal to drive for next 28 days. Having purchased boxed sealed apparatus and upon return home opened and checked contents. The items incomplete, after rechecking box found it had been previously opened then resealed. Following telephone contact, advised to bring back and collect a new one. After appraising of my circumstances, in addition to being main career for my disabled wife, I requested they arrange a pick up and drop off as unable to face length walk again. They suggested I ask a neighbour to bring me or the item with the receipt back to the shop. They don?t have drivers, I was told by the Manageress.A most unsatisfactory experience which didn?t do my blood pressure any good, at least I have that monitor at home and didn?t need another one! At least I would think if Boots staff find boxes opened, either by customers or themselves, they at least check the box contents and ensure the customer is not disadvantaged or inconvenienced. Really sloppy work by Boots.
July 2021 by sue bell
Cashing in on covid they used to deliver for free but now cashing in people in vulnerable and desperate situation well done boots....
March 2021 by paul croves
Throughout the COVID 19 situation this chemist have been fantastic well done
September 2020 by Dorothy Harris
This boots is utterly useless I?m seriously thinking of getting my script delivered by another pharmacy they don?t answer the phone I?m disabled so have to rely on my family to pick it up I can?t expect them to run backwards and forwards to see if script is in so please if you don?t have enough staff get some it?s shocking
September 2020 by Vicki Waller
They don't answer the phone. It just rings and rings. Tried over several hours. Went down there in person and they didn't have the prescription
July 2020 by V Stephenson
OK but expensive for a lot of things.
