December 2023 by Scott Robson
Quick service
November 2023 by CATHERINE Newsome
I had to give 1 star wish it could have been 0. It is the worst chemist for attitude,lack of stock and 0 customer service. I have used for years but won't be using any longer. Today was the last straw...told to come back in 20 minutes and on my return they don't have the item I need. Won't bother getting my prescriptions sent there anymore.
October 2023 by Colin Boal
Awful service, the male member serving was more interested in looking at his mobile, rather than dealing with customers. Plus, the prescription received is not correct.
October 2023 by john sherred
Medication is correct with staff being friendly
June 2023 by Bridget M
Dreadful service. Takes 5 working days for a prescription. They are closed on Sun. Inside the shop is disorganised - empty shelves. Short of basics (eg hydrocortisone) & more. Lengthy queues. Till closed (no staff?).
February 2023 by Claire Jones
Boots in stokesley is absolutely awful. Avoid at all costs if you can. I went in today to purchase an item and was stood for ages in a queue behind people who are using the pharmacy and have legitimate queries. But why don?t they have someone to serve in the shop, instead of making everyone join one queue. There must have been 8 pharmacy staff chatting and looking over, but no one acknowledged me or came over to help the girl serving. When I asked if there was anyone else to assist I was told no. I now even get my prescription sent to Great Ayton pharmacy because they never seem to get the prescriptions correct either. The attitude of the female member of staff was shocking when I complained and she just said we are very busy, I suggest you use elsewhere if you?re not happy!
January 2023 by linda passman
On two very previous occasions at Boots the chemist in Stokesleyfound the counter service given by staff absolutely appalling !!The culmination of this being have now transferred to Cooper's in Great Ayton. Absolutely tip top there. No problems encountered whatsoever. Very happy now.
October 2022 by Wayne Heslop
Waste of time went for a prescription to be told 3-5 days is it important they asked No of course it is not that's why the doctor gave me it went to great ayton ready in 5 mins
July 2021 by Kendra Kwok
Only 3 people allowed in, difficult to see when customers are looking around the stalls, always helpful, nice staff.
May 2021 by Ruth Johnson
Helpful friendly staff
May 2021 by Susan Wilson
Great service
July 2020 by dave dearlove
Unfriendly staff
July 2020 by Sarah Pearson-Tompkins
Great team of people work here, so friendly and helpful.
July 2020 by Renata Shurrock
On three consecutive occasions I was told that I cannot collect my prescription because the pharmacist is on a break, at 11:45, 12:45, and 13:50. This happened after I received SMS that my prescription is ready so no pharmpharmacist was required. Their website doesn't tell you when is the actual lunch break when you cannot collect the prescription
July 2018 by Angela Livingstone
Thanks for nothing Boots, if your website says you open at 8 why do you not open till 9. Totally wasted trip.