March 2024 by Tia Cadman
came in to look for a new part but ended up looking around at some cars. Tino came over and explained some deals and the options i?m available too. He helped me a lot and was able to sell me a car that really suits me! He was great to deal with!
March 2024 by Robyn Duffy
Great customer service, very helpful. Bilal made the process of buying a new car so easy & quick and got me accepted on finance.
March 2024 by mark fairley
I purchased my mazda 3 from Evans halshaw Cramlington. I have had a sevice package with them since purchase ,I always got to Cramlington to complete my service never any problems in 6 years . I recently took my vehicle to Evans halshaw in Middlesborough.I travelled to Newcastle to visit family and friends in York. When I returned home in saltburn ,I noticed a oil stain on my drive ,after inspection I found oil in the engine undercover .I contacted the service dept ,who informed me that it would be 8 days before they could look at it to determine if it was their fault also if it was touched by another garage or mechanic they would not be able to deal with it as no proof of their negligence would be actioned .I left my car at a relatives house as I returned to Ireland to work .they said it would be transported to the service dept to investigate the complaint .They actually sent someone to drive it to their garage ,which I think is irresponsible as they didn't know what or where the oil leak was from.After investigation the oil filter was not tightened correctly ,upon further investigation it was the incorrect oil filter meaning the o ring was the wrong size to seal to the engine .they ordered a new one ,which was also wrong ...so a genuine mazda part was ordered and installed .Obviously they had not ran the car and checked for leaks before returning to me after the service .this could of caused catastrophic engine damage if I had driven to Ireland, as the oil could of came loose and the oil would be dumped into the engine bay .Totally incompetent garage not to trusted with servicing your vehicle .Use this service department at your peril.!!!I Wouldn't use i would be hesitant and I would source another garage .Never any issues with Cramlington service
March 2024 by Phillip Welch
Just bought a car from here. Bilal was very helpful and explained everything thoroughly and gave me a fair price for my part exchange. I would recommend checking here if you are in the market for a used car.
March 2024 by Chrissy Holland
Excellent service and patience from Tino and Rob. 2 absolute stars of the vauxhall dealership
March 2024 by Ellen Thomason
Bilal Agha was very professional and friendly.Showed me all the details I needed.Very happy with the whole process. Looking forward to driving my new car.
February 2024 by Bartosz Ga?ecki
Very happy with the service. Everything sorted within couple of days. Van ready to work!
February 2024 by Fatim Diakite
Great service from Peter @ Boro Vauxhall
February 2024 by Eddie Mason
Just purchased a Dacia Duster. Received excellent help and advice from Bilal Agha . Will be recommending.
November 2023 by susan regan
I would like to thank Evans Hallshaw staff for their excellent customer service throughout what was only described as a very difficult stressful situation I had with my Vauxhall car. I have to say that the customer service I received from the team was amazing.Nicola especially went above and beyond her duty to assist with my case.I am very grateful for the help and support I received throughout the difficult time.I will be forever grateful for your help Nicola. You are a credit to the company. Thank you.
November 2023 by Taylor Rundle
Peter was absolutely spot on to deal with! Not too pushy, but knew everything we needed. Made the whole thing really straight forward
September 2023 by Rebecca Coldwell
Rang up Wednesday with a car in mind to buy. Lived a 40 min drive from shop and Peter went above and beyond to ensure I got the car within 2 days of first contact by driving it up to me himself. Can't thank him enough for speedy sale with no faff. Thansk Peter and the colleague who had to drive you back.
August 2023 by Valerie Smith
Looked at car, then Bilal came over, asked what car I was looking for and took me to car which I knew straight away that it was the car I was looking for Bilal was absolutely brilliant and arranged everything for me all I had to do was 1 phone call and sign on dotted line, couldn't be easier. Very friendly place would highly recommend Bilal he is so kind and helpful even down to lovely cup of tea xx
August 2023 by Manish Kumar
Amazing service by Peter Singh. Made us feel special. Will definitely be coming back soon for our next car.
August 2023 by Stephanie Hipkins
Picked my car up from here this week, great service from Louis in sales! My car was through the workshop and valeted within days of me ordering. Loving the car, even got a piece of mind while driving with the 2 year warranty and breakdown cover they offer. Thank you! ?
