January 2024 by Sian Thornton
Went to Halfords as had a bolt stuck on my daughter bike and was unable to get the stabilisers on. The man who helped was amazing. Really friendly. 10/10 service
January 2024 by David Williams
I used Click and Collect and was impressed by the easy, slick procedure. Would use again.
December 2023 by Nicola Clark
I went to Halfords Skippers Lane to get a new headlight bulb fitted - they have always done little things like that in the past very pleasantly. However after being sold the wrong bulb & waiting for about 30 minutes the fitting guy organised me the right bulb but said he couldn't fit it. He said the battery needed to be disconnected as it ran 50,000 volts (12 volt qashqai battery). If he did that the car would have to stand for 2p minutes at leastto cool down before he could check the fuse box & put in the new bulb. He told me to go to Halfords Garage Workshop. I went there, they said they wouldn't fit it as they hadn't sold me the bulb despite it being in Halfords packaging & a receipt. They also said they don't do bulb replacements & told me to go back to the shop & get them to it. Basically after wasting at least an hour of my time & being pushed back & forward I still don't have a working headlight. I'm very unimpressed by the attitude (& barefaced lie about 50,000 volts running through a 12 volt battery) of both the shop & workshop & will never return - genuinely disappointed.
December 2023 by Abdulrazzaq Alsalqini
Thank you very much. You were very nice to me today and helped me very much because I do not speak much English and my experience in your store was very good.????
December 2023 by TOMASZ GORECKI
Excellent service. Very polite customer service. Thank you.
December 2023 by Lawan Adams
I have just had the best beam light fitting by a kind and informative gentleman called Stewarts,Thank you very much
November 2023 by Paul Foxton
Great price for Boardman racing bike, amazing discount and fabulous service by the team at the Middlesbrough store
November 2023 by Patricia Wieczorek
Very polite and professional gentleman who fitted my lights. Don?t know what I would do without halfords!
October 2023 by ANIA2469
Great bike repair service. Swift service , guys repairing bikes very nice and helpful. Will definitely come back if need any other repair in the future.
October 2023 by Isaac Howells
Recently took my megane 225 in for a sidelight bulb replacement as everywhere else was struggling to do it with the renaultsports having accessibility issues with the lights. Paul managed to do both bulbs in 15 minutes and was a great help without any issue.
October 2023 by Alan Lane
Staff were very helpful and polite done the job on my car in a professional manner. Would recommend halfords to anyone.
October 2023 by Dave Sillence
All the usual goods but don't match what is available on line. Certain lines low on stock or missing. Also not many staff visible and long waits at checkouts. 07/10/22 Stock much improved and, thankfully, more staff visible. October 2023 and back to low stocks and empty shelves!
September 2023 by Bill Bbc
Fantastic service for a chipped windscreen repair .Easy to book by phone.Staff at Skippers Lane , Middlesbrough shop were very welcoming when I got there .Ash did a great job explaining procedure and risks involved then did a brilliant job repairing the windscreen and again explaining what to do from there .Very welcoming , very friendly , very competent I will definitely go back
August 2023 by Anthony Anderson
Really not very happy, 16th July ordered a snooper radio/sat. Really professional and friendly. When part's arrived at Halfords they contacted me to book fitting. Today I have travelled 64 miles to be told they have ordered the wrong parts and I will be contacted to re book for fitting. Nothing much in the way of a apology for either time cost and inconvenience for a day. Have now to decide if I really want to go ahead with the order or trust if they can complete the work satisfactory
August 2023 by Airdale Terrier
Took car in for Air Con check at Halfords Cleveland Retail Park, new gas needed, £100 for the canister and to insert more gas. Within 2 weeks we realised it was still not working. We had the canister, still over 3/4 full. Took back to Halfords at Teesside retail park, dreadful service, refused to recheck gas, advised to take to a Halfords garage, we did, they advised nothing mechanical wrong, just more gas. Cleveland retail Halfords still refusing to look at. Avoid Halfords at all costs, take your money then a total fob off. Appalling service.
