August 2023 by Julie B
Came Friday with my grandchildren and I must say this is the worst takeaway food place I have ever visited . The service was appalling even though the place was empty , had to ask for coffees as they were left at the machine getting cold , asked for sugar and still waiting for that , kids drinks weren?t served had to ask ????food was missing items and value for money was none existent. In these days of crisis kfc need to pull their socks up , train your staff and give value for money , won?t be returning
August 2023 by P6959VIdavew
Usually good, this time poor, the gravy was very thin almost watery. Chicken was dark , overcooked and dry. Fries had more eyes than a box of spiders.
February 2023 by G9811KUkendrah
Just got home from kfc drive through North Ormesby Middlesbrough, after having to park up in bay 2! I had ordered a single Twister and 3 piece of chicken and a Twister box meal.... I opened my food bag to my devastation on discovering my 3 piece was three chicken drumsticks for around £5.50 for three scraggy dark meat drumsticks which BTW went straight in the bin I wouldn't even give the local stray a drumstick they are that cheap and nasty! In my understanding you are supposed to get a variety of chicken pieces! You know the breasts the white meat??? Those! Absokuteky disgraceful to think that that is OK to charge some one £5.50 for 3 chicken drumsticks which I never eat, wouldn't even buy them from a supermarket to cook myself.... The Twister wrap had been on a diet! The wrap was huge and could hardly find the fling inside of it! After spending £16 I am sat wondering what I can have to eat! That isn't right is it??? Massive massive wide berth AGAIN! only had just gone back after a 6 month wide berth... I really wouldn't be sad to see these shops close... The batter on chicken is definately not the same as back in the 90's......it is not OK!!!
November 2022 by Passenger38573
We ordered via the machines in the restaurant. We sat and waited at least half an hour before our food was delivered. Other people who were sat complained as they were there longer. We noticed that all the delivery drivers and drive through customers were being served straight away. When the food arrived we had items missing and the wrong size delivered. I went to the counter and they rectified the missing items but the girls attitude was not very good. I asked if the chips were large and she replied "Yes, they are chips!" I went back and my husband went to the counter and was treated completely differently to me. They filled up my daughters drink which was undersized and cooked and replaced our regular fries for large. By the time this was sorted the rest of the meal was cold. We will not be coming to this KFC again as you treat the delivery guys much better than the customers. One was stood by me and got served before me! Not impressed. We paid over £24 and did not enjoy the experience at all and it was such a shame as it was our daughters 12th birthday!!
November 2022 by Doc22407
Popped in with a very simple order, just a mini fillet burger. Was in a rush so upon getting it I made a hasty exit, only to find on opening that the rather uncomplex item I'd ordered was completely wrong, first there was no lettuce, secondly instead of the pepper mayo that was supposed to come with it instead whoever made it just liberally sprayed ketchup all over the bun. Since putting ketchup on something basically makes it inedible for me this meant I had nothing to eat and had to throw the wretched thing away without a bite taken. I'm genuinely baffled why the staff at this place decided to make an unprompted change to the recipe, it strikes me as an inexcusable thing to do.
August 2022 by LezH2049
Restaurant is filthy. Could have walked round talking photos of the places (as it was pretty empty) and all the food and litter all over the floors. Employee just side-stepping the mess.... gross
August 2022 by JackChalloner
Ordered the nashville hot bites and was challenged to rub on the rear end. That will be the last time. I?ve missed the blades match today at middlesbrough, instead have spent the entirety glued to the toilets in this KFC. Cleaner got its work cut out after that episode, cubicle 2 needs barriering off. Quality of the chicken was lovely but the rear end will need sufi cream for the foreseeable. 2/10
March 2022 by connorhughff
Went to KFC today and ordered around 12:20 the same as everyone I was with, but mine wasn?t ready. It wasn?t really busy but my order took around 30 minutes to come even then I have to ask about where it was. They said it wouldn?t be long so stood at the front another 5/6 minutes passed and still nothing everyone else getting their order. I then had to ask to take it out due to be only having limited time as I was on a training course with work and came here for dinner. It was only a banquet box for 1 when others got more and similar there?s was still quicker than mine. The young girl was lovely but the old women was awful and full of attitude absolutely shocking customer service off her but everyone was lovely. Have to leave and eat in the car back to training, it wasn?t very nice and chicken wasn?t tasty full of gristle and awfully and cold chips! Won?t be returning and will make sure to be sharing with everyone who generally goes here and tell them to go to the other one in Middlesbrough.
November 2021 by RossWLondon
Was visiting Middlesbrough from Whitby. Got 10 piece bargain bucket (should be 10 chicken pieces and 4 fries). Got all the way back to Whitby with it, opened the box. There were 9 pieces of chicken and 2 fries! Also it was very dry and looked like it had been sat there for days. Disgusting. And they ripped us off. Would not recommend to anyone.
September 2021 by Richard Donaldson
The place itself didn't seem bad, frankly I'm not used to KFC and for a reason, hence the three stars: I find the choices very limiting and looking for none spicy food is difficult unless with someone who knows better. The availability of sauces is also better than at McDonald's, as well as the staff here who seem happier than most McDonald's...all but one Macy store, I'd say are miserable. Especially by escape, Wakefield area, as we were harassed to extremes and busy with chavvy customers.\\n\\nI digress. KFC has limited menu options with absolutely no info but photos to assume from but appears a nice workplace for staff and has more sauce choices haha.
September 2021 by matt dack
What to say fast food not bad
September 2021 by june fosse
Ist time have been, would def go back. Tidy/clean. ?
September 2021 by Colin Allan
Waited 30 mins in drive thru Then had to go get it myself the. To top it off there was items missing in bag.
September 2021 by mark jinks
From driving in to driving out took approximately 45 minutes! Got home my order was wrong! Food was absolutely disgusting and I spent £18 45. NEVER AGAIN WILL I VISIT KFC.
September 2021 by Hi5 Tv Channel
Finger licking chicken very nice bit slow on service but food arrived hot
