January 2024 by teresa hannaway
Nail clipping for my 2 dogs, with one very nervous pooch. The ladies were like dog wisperers and she was perfectly calm!
January 2024 by gary P (Baron von duck)
Great place have everything I needed reasonably priced great helpful staff
December 2023 by Zhyldyz Egemberdieva
I came yesterday to buy food for my dog and the lady name Keylegh was absolutely amazing, she literally spend an hour with me to sort out and download the app so I could get 10% off. Fantastic customer service and amazing personality. She deserves pey rise.
October 2023 by Leah Dunford
Really are not happy got my dog her first ever Christmas treat and as i have got home I noticed it was open when I?ve looked ones missing and another 2 are broken really don?t recommend to anyone that is buying for one of there pets or check before leaving the store
October 2023 by Paul Conlin
Loverly friendly staff that are well knowledged in dog care
September 2023 by michelle simpson
I went to have a look around as I was going for an interview here staff were very helpful and very busy shop was very untidy and shelves were very empty my suggestion is they need more staff employed to fill shelves and tidy around while other staff are busy serving
September 2023 by Peter Lawler
Staff wouldn't sell us a goldfish due to the size of our tank 25litre
August 2023 by Gary Thompson
Got my bugs for my reptiles, nice and healthy. Cheaper than some other stores too.
August 2023 by Diane Davies
Pets at home, good place for pet food etc mainly for our small to large furry friends, not so much on the aquatic side but passible. Reason for 4 stars instead of 5 is I went to buy fish and because they were acclimating a few of the fish in other tanks I was refused sale of any of them so pets at home lost out on sales that day as I went elsewhere.
August 2023 by Marie Smith
My dog loved this place. Took him for a nail trim,the girls were brilliant and patient with him,he enjoyed choosing his treat too x
July 2023 by Jacqueline Brown
After spending the last 5 years telling my husband and 3 children (2 of which are adults) that I am definitely NOT getting another dog (my little rescue puppy Barney grew up, grew old then grew his angel wings) I somehow suddenly found myself a good few hundred pounds poorer but infinitely happier with my handsome boy Jasper.Collected our boy with nothing but a heart full of love, so a quick shop for essentials at pets at home, a bed, food, toys and a harness.The young girl that served us was amazing, she told us all about the app and talked us through downloading and signing up, bonus we saved 20% off our first shop, she seemed genuinely interested in hearing all about our new baby, now I'm a mother to 3 human girls and I know how boring it is to listen to that poop, but she made me feel like she cared and made me feel like I can't wait to go back with my handsome boy and introduce them.I would definitely recommend this place and will be taking my boy there when he's fully vaccinated.
July 2023 by Michael Whitelock-Lincoln
I always get great service at this store, but today was exceptional. It's my cat's birthday, so Pets at Home sent a voucher for free treats. I went into store to pick them up, only to discover that my app had updated and I needed to log back in.I tried, but managed to lock my account instead. So far so bad. I approached Faye at the counter, who spent a full 45 minutes battling with the technology, the helpdesk and all those unwritten tech rules that you don't know exist until something goes unexpectedly wrong.All this was done calmly and in a helpful, friendly manner despite it being ten minutes before closing on a Sunday afternoon.Amazing. Well done Faye!
July 2023 by Jade
Made a complaint about the groom room and the manager then spoke to me in the most condescending way possible.
July 2023 by Stephen Sisson
Staff friendly dog as well get some good deals time to time I deal with the vet n grooms up stairs there
June 2023 by Daniel Doherty
Good store well presented and with everything you need, some things are overpriced and you would get them cheaper online or elsewhere but the staff are pleasant and helpful and it's local with easy free parking and other types of shops around it.
