January 2024 by jamsine cofield
Boots need to employ more staff it is ridiculous the pharmacy is shut between 1:30pm and 2pm. People's dinner times. Hire more staff
November 2023 by Jen Wake (Dino)
All tills closed except at the pharmacy, only people there were doing prescriptions. Waited and nobody was serving so went elsewhere
October 2023 by BBQ King
This place is great, only issue is that you can't actually buy any boots here??
October 2023 by Dino
All tills closed except at the pharmacy, only people there were doing prescriptions. Waited and nobody was serving so went elsewhere
August 2023 by kayley bolton
My partner purchased some foundation this afternoon for me at your Northallerton shop. He thought he had picked up the correct shade. It wasn't until he walked outside into the natural light did he realise it was the wrong one so he walked straight back in. No other customer had been to the till after so went straight up to the guy on the checkout an explained his mistake. Your worker asked if he had the receipt knowing fine well just 20 seconds earlier he hadn't given him one. His response was " oh well, there's nothing I can do about it". My partner was a bit frustrated by this as its any easy mistake to make an walked straight back in to sort it.... he asked why he couldn't just print off the last transaction receipt which the worker stated he couldn't do. One of the worst lies... ( i use tills everyday ). This worker then decided to call for security who also protested there was nothing that could be done so was there going to be a problem here???!! Absolutely, well & truly DISGUSTED. The workers there need some serious training. Can you imagine if he had picked up a prescription an the contents were wrong but they couldn't be changed??? Take a look at your staff Boots Northallerton. What an absolute let down. No more shopping there for us.
August 2023 by BARRIE WARD
Went to pick up new glasses. Great service. Opticians are very thorough
July 2023 by Troubled Times
Staff are friendly and helpful but shelves always seem half empty, range of stock is poor and mens section is tiny... store seems a bit tired and in need of a refresh..
July 2023 by Lesley Myers
Very helpful professional advice
May 2023 by Google user
Poor service, twice me and my partner booked for a malaria consultation appointment. 1st time no pharmacist on duty even tho I was sent reminders to not forget my appointment. 2nd time we turned up and told pharmacist was not in as her daughter was ill. Absolutely poor service...
May 2023 by Joanna Parsons
Poor service, twice me and my partner booked for a malaria consultation appointment. 1st time no pharmacist on duty even tho I was sent reminders to not forget my appointment. 2nd time we turned up and told pharmacist was not in as her daughter was ill. Absolutely poor service...
May 2023 by Dennis Mason
My experience with Boots today was very good. A prescription pill wasn't in stock so the searched around to get me them. Very impressed, thank-you Boots
April 2023 by Cherise D
Understaffed for customers in store for a high street main town for surrounding area. Hit or miss whether staff know their own stock. Had to convince staff at pharmacy that Boots did indeed list a product as having from website. No offer to order in one despite established they do indeed stock. You can imagine where most of my time was spent. Its the lack of knowledge and offered solutions (drive 30 miles and see IF they have it senario) from some of the representative staff of Boots despite courtesy that makes you feel you've wasted your time. Not to mention the fatigue from the exchange with pressure from customers waiting behind you for their daily dose. Shame as Boots used to be more reliable.
February 2023 by robert jones
Needs WiFi so you can load your app. Place is always clean and tidy, with the staff always willing to help.
December 2022 by Mark Cenation Fox
Dont always go in but when I do I have a wonderful experience and the staff are always extremely polite
December 2022 by Elvera Thompson
Good range of product's and health range pharmacy range
